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How Slack protects your data when using machine learning and AI

We recently heard from some in the Slack community that our published privacy principles weren’t clear enough and could create misunderstandings about how we use customer data in Slack. We value the feedback, and as we looked at the language on our website, we realised that they were right. We could have done a better job of explaining our approach, especially regarding the differences in how data is used for traditional machine learning (ML) models and in generative AI.

Product Roundup: What's new in Rocket.Chat 6.8

Accessibility is not just a mere add-on, but a defining facet of Rocket.Chat. In order to ensure no one is left behind in the digital dialogue, we’ve made our platform easier to use and more accessible in this latest version. We firmly believe that communication shouldn't discriminate; it should be made accessible to everyone, taking into account differing technical competencies and physical capabilities. As we move into the second quarter of the year, we keep up the pace.

What is a citizen service platform? 6 best tools in 2024

At their core, government agencies function to deliver effective public services to the citizens. Its services and programs help people meet basic needs, respond to crises, address health and public safety concerns, and grow economically. The quality of these services plays a crucial role in shaping public trust. Whether it is about paying taxes or renewing a license, citizens expect transparent pathways, responsive services, and easily accessible citizen service platforms.

Resetting the server-side key backup

The server-side key backup is an encrypted copy of your Matrix client’s message keys, securely stored on your Matrix homeserver. To ensure those keys can only ever be accessed by you, they are encrypted on your device, with a key that’s kept only on your devices and known as the backup key. In order to use your backup, you must have access to either.

Small businesses, big impact: Join the community made just for you

Slack has enabled small businesses around the world to do more with less. From delivering world-class customer experiences to centralising communication with internal teams and external partners, Slack has helped teams everywhere to make the most of every resource. The bottom line? Small businesses rely on Slack to power their operations and grow their business at scale.

Reasons Why Email Hosting is Essential for Your Business

Emails play an essential role in any company. They allow us to connect with people all around the world, promote our products and services, share vital information, and collaborate on projects. Regular email services, on the other hand, are notoriously unreliable and vulnerable to security breaches. This is why people and companies are always looking for safer and better solutions.

8 most secure government communication platforms

Clear and accessible government communication is key to building trust and transparency between the government and its citizens. It empowers citizens by keeping them informed about policies, initiatives, and decisions, fostering a more educated and engaged society. However, accomplishing these purposes on a large scale presents a major challenge regarding compliance, security, and interoperability.

The Impact of Professional Communication in the Workplace

Did you know the importance of communication in the workplace? Communication is the strong element that holds teams together and allows businesses to function smoothly. Whether it's a quick chat with a colleague or a formal presentation with the whole team, the way we communicate can have a significant impact on our professional success and the overall work environment. Let's explore how effective communication can influence businesses, customers, and the well-being of employees.

Quality Assured: Your Guide to Earning and Excelling in the QA Profession

Quality assurance engineers use manual and automatic tools to test code architecture and ensure that the software's framework is reliable and functional as is and when scaled. QA experts are in demand, especially in certain industries like fintech, medicine, finance, and tech. In today's world, quality assurance has become an essential system and must be integrated with the wider software development framework. If you want to become a QA engineer, the first step is to create a QA tester career path.

ESS 24.04 is the new LTS release

We're thrilled to announce the latest long-term support (LTS) release of Element Server Suite. This release represents a significant leap forward, especially for some of our larger customers who are using our previous LTS release of ESS which came out in October last year. This release focuses on enhanced reliability, new features, crucial bug fixes and improved security measures. Let's delve into the highlights brought to the table in this version.