Gone are the days when customers rummaged through websites to find business contact details or jotted down email addresses and phone numbers to reach out. The strategy to embed chat widgets has elegantly streamlined this process, emerging not merely as a modern touch but as a prevailing standard in digital communication. According to Freshworks, over 41% of customers now expect a live chat widget on websites, showcasing a significant shift in user preferences.

It’s no secret that the cornerstone of good business practices and processes lies in effective interdisciplinary communication. You want employees from different departments and with varied levels of expertise and experience to be able to engage with one another on a level playing field, rather than there being an imbalance in every interaction.

Every organization needs to empower its employees with ways to share mission-critical information with one another. There are lots of ways to go about this and plenty of things to keep in mind when orchestrating and overseeing the sharing process. So stick with us as we go over the how and the why of everything involved for efficient, safe document distribution today.

Is your office productivity falling short? As per IDC's research findings, inefficiency can annually erode a notable 20% to 30% of a company's revenue. The bright side is that you have the capacity to take affirmative action. This article reveals strategies to boost office efficiency, save resources, and consistently achieve outstanding results. Learn to optimize workflow, streamline operations, and enhance productivity. Ready to elevate your office efficiency? Let's dive in.

Black Friday is almost right around the corner, a time when SaaS companies, businesses, corporations, and startups compete to deliver the best Black Friday and Cyber Monday SaaS deals of the year in a highly competitive industry. While customers are excited to invest, it’s also the most important sales event that everyone looks forward to. To enhance the sales journey of potential customers, brands provide irresistible value and quality that converts them into loyal customers.

Work chat apps help streamline internal collaboration and external interaction. Whether it is an emerging startup, a mid-level company or an established enterprise, choosing the correct chat for work is essential, as it can make or break the agility and effectiveness of your daily business operation and communication. In this blog, we have curated the 10 best chat apps for work and listed the best practices you must follow to leverage their features to drive business benefits.

In an era marked by rapid technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) stand out as monumental game-changers. These aren't just fleeting tech trends. They actually represent a major shift in how businesses operate today. Rewind a few decades, and the business world was a realm dominated by manual processes, often leading to inefficiencies, delays, and human errors.

We are thrilled to announce that Rocket.Chat 6.4 is now live! This latest version is packed with a host of exciting new features and major enhancements that we believe our users will love. But we're not stopping there. We're already hard at work on the next version of Rocket.Chat, which we believe will be even better than the last. Keep checking this space for more updates on the upcoming version.

Mattermost is a secure collaboration hub designed for technical and operations teams. Larger organizations with strict security, regulatory, and data control requirements want a collaboration platform that meets their needs. Mattermost Enterprise Edition is built for scalability and offers enhanced access controls and advanced functionality modern enterprises require. What type of organization uses Mattermost Enterprise Edition? What features are included in Mattermost Enterprise Edition?

Today, we’re witnessing more collaboration than ever before. Technology has made it possible for people to collaborate on different sides of the globe on different projects. This is true not only for businesses and their distributed workforce, but also for scientists, physicians, and others that collaborate through international networks. We also see increased collaboration in the government and public sector compared to the past.