It’s no secret that the cornerstone of good business practices and processes lies in effective interdisciplinary communication. You want employees from different departments and with varied levels of expertise and experience to be able to engage with one another on a level playing field, rather than there being an imbalance in every interaction.

This article was originally published on Oct. 11, 2021, and was updated on Oct. 6, 2023. A key component in thriving organizations is strong communication between all levels of employees. When a team is on the same page, clear about their objectives and mission, and regularly informed about company changes, they will reach their goals faster and with fewer obstacles. This is why having the right internal communications manager is essential for large and growing organizations.

Communication consultant Matt Abrahams flips conventional wisdom on its head, sharing tips and tricks for better thinking (and speaking) on your feet.

Internal communications transcend the boundaries of emails and newsletters. Internal communicators become strategic allies when grounded with a solid foundation and guided principles — a communications charter.

If you’re an internal communicator experimenting with generative AI (like ChatGPT and others), you’re not only an early adopter but are also likely taking a lot of questions from your team about applied artificial intelligence (AI) in the context of communications strategy.

Communication plays a vital role in our everyday lives, shaping how we connect, comprehend, and interact with others. In this article, we will go on an exploration of eight diverse communication models, each offering valuable insights into the intricate processes that govern communication and collaboration in the workplace. From classic theories to modern frameworks, we will take you through the fundamental principles that underpin successful communication.

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.

Leadership skills are not always innate to leaders. In fact, effective leadership roots in inspiring and motivating action toward achieving a team or organization’s goals. To do that, leaders must have communication skills to connect with their audience. Company leaders or executives are the de facto “face” of the team or the company. They are the ones who face the internal and external stakeholders.

Communication plays a big role in work success. It’s like a thread that connects teams, helps them understand each other, and drives businesses to greatness. But what if this important connection starts to weaken? That’s when we encounter the mysterious “lack of communication” – a problem that can quietly harm productivity, teamwork, and employee well-being. In this journey, we’ll explore the effects of this issue and how it can cause significant challenges at work.

At the heart of internal communication (IC) lies a crucial mission: sharing and aligning its often-global workforce around core values that move the organization forward.