Teams | Collaboration | Customer Service | Project Management

Latest News

How to create a (really good) project proposal

Every project starts with a proposal. It's your pitch to a client that not only can deliver the project for them, but you can do so in a specific timeframe, budget, and most importantly—get them the results they want. Creating successful and detailed project proposals is also crucial for your agency not just to boost your bottom line, but so your agency and your clients are on the same page from day 1.

The Ultimate Guide to Project Collaboration

Collaborating on a project means getting your entire team to work together to make sure it gets delivered. Sounds pretty simple, right? Not so fast—because it’s easier said than done. Project collaboration takes work. You need to get your team on the same page, and you must also make sure that everybody working on the project has the capacity, skillset, and tools to work together and deliver the project.

Twitch Notifications (Part Two): How to Send Notifications When Your Twitch Stream Goes Live

In this series, I explain how to use Twitch EventSub and Courier to automatically send notifications to multiple destinations – Slack, Discord, and more – when your Twitch stream goes live. In part one, we built a Node.js app using Express.js to accept events from Twitch EventSub. Now, in part two, we’re going to listen for our event and trigger a notification using Courier.

Defining career moments: a Q&A with Asana leaders

At Asana, we’re committed to supporting our employees as they grow personally and professionally. We believe the best way to support career growth is to provide a framework, benefits, and culture that allows growth to happen. Then, the path to actually getting there is up to them. Growth isn’t linear—but that doesn’t mean it isn’t important. According to the Anatomy of Work Index 2021, global employees want work that is personally and professionally fulfilling.

Rocket.Chat is featured on the ISG Provider Lens Workplace of the Future, Services & Solutions (2020) Report for Brazil, USA, Germany, Nordics and the UK

After being ranked one of Capterra’s top 20 most popular Live Chat and Remote Work softwares in 2020, we’re incredibly happy to be featured on the ISG Provider Lens™ Digital Workplace of the Future report for 2020! The study highlights an overview of the top players in each defined country and market.

Introducing the Trash Can to Teamwork CRM

Time for the first CRM release of 2021 and it’s one that a lot of our customers have been requesting over the last few months. Up until now, Teamwork CRM has not included a way for our users to recover or restore CRM deals (leads, opportunities, activities and notes) that were deleted, whether by design or accident. Once a user deleted these CRM artifacts, they were permanently removed, which is not an ideal user experience and has been the cause of some anxiety for some of our customers.

Announcing Environments: Safely Test Your Notifications Before Going Live

Today, we’re excited to announce the release of Environments in Courier. You can now create, preview, and troubleshoot your notifications in a test environment before going live. With support for two environments – Test and Production – you no longer have to worry about accidentally sending a notification to your users before you’re ready.