Recruiting is an expensive and time-consuming process and the search for top talent is more difficult than ever. As such, it should be every company’s priority to retain talent. One way for businesses to do this is by establishing an internal recruitment process. 95% of business leaders agree that it’s challenging to find skilled professionals. On top of that, it takes a lot of time and money to find the right people.

Looking for an employee accountability template? Holding employees accountable for their actions may seem daunting, especially if you’ve just been promoted to a managerial position or are a new business owner. But how do you hold an employee accountable? In this article, we’ll share smart strategies for increasing employee accountability. We’ll also provide four employee accountability templates that you can customize for your needs.

Interested in call centers operations? Efficient call center services are vital for building a loyal and satisfied customer base. This is important because happy customers lead to an enhanced company image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your contact center running smoothly and profitably. In this article, we explain what call centers are.

When it comes to starting a business, many entrepreneurs are drawn to the freedom of earning money on their terms. That doesn’t mean it doesn’t come without its challenges. One of the most common struggles we face is finding an adequate work-life balance. Anyone who is an entrepreneur knows and understands the many hats you have to wear and the tasks you have to juggle each day, especially when you’re starting out.

The past year has been a year of adversity. From the pandemic to racial injustice, many people have been faced with multiple types of adversity. And while there are societal changes that need to happen to overcome these challenges, there’s a lot we can do as individuals to fight adversity within an imperfect system. We recently had the privilege of learning from Laura Huang, who joined us for a virtual talk at Asana focused on how to turn adversity into advantage.

Extreme stress is now an all too familiar component of work. Last year, 71% of workers felt burnt out at least once. Additionally, the number of workers assessing their mental health as poor, or very poor, rose from 5% to 18%, with 42% rating their stress levels as high or very high. This elevated stress and pressure is a clear sign of the times.

A discussion from Zendesk, Zip, Ecosystm and Slack about the importance of flexibility, culture and employee experience.