Teams | Collaboration | Customer Service | Project Management

Outsourcing

How to Manage Outsource Workers

Many businesses outsource specific tasks or projects to reduce costs, time, and risk. When outsourced effectively, companies can achieve these goals. However, it can be challenging to get back on track when things go wrong. In this article, we will discuss 13 ways to manage outsourced projects to ensure that you get the best results from your outsourced workers. Let’s get started!

Decoding Split Shift Scheduling in BPO & KPO: An In-Depth Overview

Have you ever wondered how BPO & KPO industries manage round-the-clock operations while keeping their employees satisfied and providing quality services to their clients? The answer lies in split shift scheduling, which has become increasingly popular in these industries. Corporate brands like American Express, Genpact, Tata Consultancy Services (TCS), Accenture, Infosys BPM, and Wipro have adopted split shift scheduling to streamline operations and capitalize on its benefits.

Outsourcing benefits: Cost savings and enhanced productivity

Ever felt swamped with tasks, wishing there were two of you to get everything done? If you’ve nodded in agreement, then you’re not alone. Modern businesses, from startups to large corporations, often find themselves spread thin, trying to juggle multiple responsibilities. There’s a growing solution that over 60% of US businesses are turning to: outsourcing.

The rise of responsible outsourcing: Boldr Impact's mission-driven approach to BPO

Remote work has become an essential part of the modern workforce, and behind the scenes, there are unsung heroes making it all possible—business process outsourcing (BPO) companies. In a recent podcast interview, Liam Martin, the co-founder of Time Doctor and Running Remote, sat down with David Sudolsky, the founder of Boldr Impact, a mission-driven BPO company, to explore the unique perspective and impact of BPO companies in the remote work landscape. Listen to the full interview here.

Elevate Your Brand with Outsourced Email Marketing

Unlock the secrets of impactful email marketing without the in-house hassle. This comprehensive guide highlights the pivotal tasks you can outsource and the compelling advantages of doing so. In addition, find out how Insightful’s attendance monitoring system can help.

How to Start a BPO Company: A Step-by-Step Guide

Uncover the intricacies of initiating a successful BPO venture in a globalized business landscape. Dive into the advantages of using Insightful's cutting-edge remote employee monitoring software to streamline processes, enhance time-tracking, and bolster overall productivity. Discover how types of employee monitoring software can help streamline your BPO.

The 3 major challenges of scaling a BPO

The BPO industry is booming, but many outsourcers still need help growing their company. Scaling beyond 1,000 seats is something that relatively few BPOs achieve, but it’s entirely possible as long as owners are prepared to take risks and persevere with a growth-focused approach. This article will explore why BPOs find it so hard to scale.

Unlocking Growth with Software Development Outsourcing

Explore the world of software development outsourcing with this comprehensive guide. Understand the risks involved and find tips on choosing the right outsourcing company. Discover how Insightful's software development time tracking solution and tools to monitor remote worker activity can empower your journey towards growth and innovation.

Offshoring vs Outsourcing

There are a lot of talks these days about outsourcing and offshoring, especially since both can seem the same, but they hold a few differences from each other. Both outsourcing and offshoring have their pros and cons, and it can be difficult to decide which the better option for your company is. In this blog post, we will explore the differences between outsourcing and offshoring, and help you decide which the best choice for your business is. Stay tuned!