Tools for tracking call center agent productivity and time.
Business growth is the focus of so many company goals but the very idea comes in only a few forms: Sales growth. Profit growth. New products. Traffic or audience growth. These are what most think of when they discuss growing the business, but they’re far from the most important factors. Not only do they contribute to company growth, but also help to maintain it. Most inexperienced business owners never predict what happens to the business’s structure when they achieve those growth goals.
In this era of digitalization, remote working has become an everyday phenomenon for many businesses around the globe. Although this transition offers extraordinary adaptability and comfort, it also poses problems with efficiency and privacy. With employees spread across multiple locations, it is not always easy to keep tabs on their activities and ensure that information remains secure.
3 of the most pressing challenges for businesses in 2023.
Developing a strategy for change management for remote work.
The concept of “Bare Minimum Monday” has been gaining popularity in workplaces across the globe. This new trend involves employees doing the bare minimum required to get by on Mondays. It is similar to the concept of “quiet quitting,” where employees disengage from their work and quietly start looking for new opportunities. In this article, we will explore the reality of Bare Minimum Monday and whether it is a cause for concern.
Investing in your workforce can be one of the most significant drivers of business success. However, many companies overlook the importance of employee development and fail to realize its potential impact on the bottom line. According to a study by the Society for Human Resource Management, 75% of employees cite a lack of career advancement opportunities as a reason for leaving their current job.
Four common challenges with outsourcing and their solutions.
Investing in your workforce can be one of the most significant drivers of business success. However, many companies overlook the importance of employee development and fail to realize its potential impact on the bottom line. According to a study by the Society for Human Resource Management, 75% of employees cite a lack of career advancement opportunities as a reason for leaving their current job.