Teams | Collaboration | Customer Service | Project Management

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A Complete Guide to Time Tracking Software for Freelancers

Want to get useful insights on time tracking software for freelancers? You are on the right page. If you are a freelancer, time is both an asset and a liability. Use it wisely, then it’s the former, otherwise the latter. That’s why freelancers must keep an accurate track of their work hours. However, the issue is, which solution is right for them? In this blog, freelance tracking time software will take center stage.

9 Slack Competitors. What Team Chat Tools Are Leading the Way?

Slack has created quite a buzz in the world of team communication. With 10 million+ daily users and more than a $27 billion valuation, it is undoubtedly one of the most popular team communication platforms. However, Slack has gained a lot of competitors throughout the years (Microsoft Teams, and Facebook Workspace, to name a few) that offer highly competitive features and packages. And since Slack’s price tag is quite high many tools deliver more affordable solutions.

Slack vs Microsoft Teams: Which Tool is Ahead of the Game?

With the onset of the pandemic and the shift in workplace behaviors, there was a sudden need to facilitate collaboration and digitization to enhance productivity and maintain consistency between team members across different locations and time zones. Satya Nadella and Bill Gates wanted to bid $8 billion USD to acquire Slack, the team chat SaaS company. Their meeting took an extraordinary turn, and instead of buying Slack, they decided to create their own app.

10 Task Manager Apps For Running a Successful Remote Team

If you are that person who says, “I don’t use task management apps because getting into them takes too much time”, chances are, you haven’t found a platform that fits your team’s needs. Using a task management application allows team members to assign tasks, set priorities, and monitor the progress of ongoing projects. It also helps managers oversee workloads and ensure everyone is on the same page.

Asana Pricing Explained: How to Pay Less for Asana?

If you google “project management tools”, there are a number of them that will show up in every review, comparison, discussion, and post in general. One of them is Asana, a great project management app created by a Facebook co-founder and ex-Google engineer. Besides its features, there is another thing that a lot of people are interested in: Asana pricing. In companies with a lot of employees, every additional seat means more money to spend every month.

Top 10 Best Habit Tracker Apps for Business and Personal Use

Are you looking for the best habit tracker apps? You are on the right page. Making and breaking certain habits can drastically change your life—or at least make a positive impact on it. Overall, everyone needs habits. We are talking about the good ones here, such as staying fit and healthy, completing work on time, or creating better routines. Of course, you want to lose some bad habits. For example, quit smoking, quit laziness at work, or quit eating unhealthy foods.

From Start-Up to Scale-Up: How to Manage Growth with a Small Team

As your company scales, your support team may not be able to scale at the same rate. SaaS businesses often can’t hire at the same pace of increasing customers. Often, when new employees are hired, they still need several months to ramp up and learn the product. Your ticketing agents are learning about the product and teaching customers about it at the same time.

How TeamSupport Can Help SaaS Companies Overcome Common Challenges in Customer Support

The customer support industry is constantly evolving, and software companies face a unique challenge in keeping up with technology in this increasingly digital world. SaaS businesses need a customer support software that keeps up with these changes, and can meet customer needs effectively and efficiently. TeamSupport was designed with this in mind. Our platform is dedicated to making ticketing agents’ lives easier, and helping software businesses do more with fewer resources.