Teams | Collaboration | Customer Service | Project Management

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Best Integration Platform: How to Bridge the Gap

As a business owner, you’re always looking for ways to streamline your operations and increase efficiency. One way to achieve this is by implementing a business integration platform. A business integration platform can bridge the gap between different operational areas of your business, ensuring seamless and efficient communication between systems, processes, and people.

Better Together: Miro and AWS drive innovation for product teams

At Miro, we empower product teams to create the next big thing, regardless of their location, by launching diagramming tools, templates, frameworks, and so much more. That’s why we’re thrilled to announce that Miro has won the Amazon Web Services, Inc. (AWS) 2023 Independent Software Vendor Partner of the Year award, in recognition of our commitment to building software that shapes the future.

Protecting customer privacy in a world of personalisation

Recent technological advancements have empowered many organisations to finally offer the level of personalisation most consumers want. According to our research, 61% of consumers say the faster a company is to offer personalised experiences, the more likely they are to purchase from them. From that same research, 66% of consumers are also willing to share their data if it means getting more relevant and personalised experiences. However, with better personalisation comes great risk.

New in Basecamp: Filter Activity by People or Projects

The activity page shows everything that's happening across all your Basecamp projects. But what if you want to only see what members of your team have been working on? Or need to check in on just a handful of projects? It can be challenging to sift through everything and find what's important – but not anymore! Now you can filter activity by projects or by people. From the top of the activity page, choose how to filter your results, then search by people or projects to customize the report.

Client Management: What Is It? And How to Do It Right

In project management, there’s a critical skill that sets the exceptional apart from the average: client management. It’s not an optional add-on anymore—it has emerged as an essential pillar of a project manager’s role. Think of it this way: If your project is a finely tuned machine, your clients are the engine powering it.

8 Different Perks Your Company Could Offer Employees

When managing a business, attracting and retaining top talent is crucial. Strategies abound, from competitive salaries to corporate culture, yet one facet often overlooked is employee benefits. More than just the basics such as health insurance or retirement plans, it's the added perks that can set your company apart. But you might wonder - which are truly worth the investment? Read on as we dive into exploring different perks your company could offer employees that are indeed worth the cost.

8 best eCommerce chat tools for increasing online sales in 2024

Imagine you’re at a bookstore and trying to find a book by your favorite author. If you can’t find it, you would start thinking, is it out of stock? Or is it located somewhere else? You wouldn’t want to go write an email or make a phone call and wait endlessly for a response as it is a very simple, basic question. You might lose interest in the purchase and discard the process. This is what happens when customers don’t get quick responses in eCommerce stores.

How to Build Intellectual Courage at Work

Intellectual courage is the ability to challenge and question established beliefs, ideas, and practices, even in the face of potential risk or criticism. It involves being open-minded, curious, and willing to take intellectual risks. In the workplace, intellectual courage can lead to innovative solutions, improved problem-solving skills, and personal and professional growth. In today’s constantly evolving work environment, having intellectual courage is crucial for success.

5 Tips to Help You Calculate Your Worked Hours

Keeping track of the hours you’ve worked over a week, month, or year can be challenging. If you’re not keeping track, it’s hard to know how much money you should be asking for when it comes time to negotiate a salary increase. That’s where a worked-hours calculator comes in handy! This blog post will discuss five tips for calculating your worked hours. After reading it, you should better understand how to do this and ensure you get the correct pay for your work.

Risk register in project management: Everything you need to know

Can business exist without risk? Risk is inevitable, a nearly unavoidable byproduct of seeking to make a profit. But there’s a big difference between risks we never see coming and those we plan carefully for. Risk management comes up repeatedly in any discussion of project management best practices because identifying, tracking, and planning for risk are all keys to lessening its potential impact. One tool agencies can use to better understand and track risk is called a risk register.