Teams | Collaboration | Customer Service | Project Management

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Effective Employee Behaviors that Reflect High Performance

How employees behave at work defines operational efficiency. It reflects what time they take to complete what tasks and achieve what productivity. Predicting employee behavior not only helps in evaluating employee performance but also in controlling compliance with business policy and data privacy.

What is Interpersonal Communication and Its Role in the Workplace

Good communication skills are NOT the same as people’s skills. Sometimes, these two types of skills don’t go hand in hand. An employee might be able to express their ideas and opinions clearly and properly but still fail to form connections with colleagues. No matter how brilliant this employee might be, the lack of interpersonal skills can stunt their growth. Worse, failure to communicate within the workplace can also impact business growth and may cause imposter syndrome among employees.

Business Process Outsourcing (BPO): An In-depth Guide

Today companies are constantly seeking innovative ways to enhance efficiency, reduce costs, and stay competitive. One strategy that has gained significant attendance in recent years is Business Process Outsourcing (BPO). In this blog, we will learn about BPO, exploring its functions, advantages, disadvantages, and its prominence in countries like India.

Bad leadership: 10 traits to avoid - and lessons bad leaders can teach us

Do you know the signs of bad leadership? At their worst, bad leaders create toxic environments that hurt employee morale, stunt innovation, decrease performance, and can even lead to business failure. But when even one bad leadership trait rears its ugly head, the impact can rattle many areas of the organization. Thankfully, good leadership is a muscle you can develop and strengthen.

Payroll For Part Time Employees

Payroll for part time employees involves systematically calculating and distributing wages for individuals who work fewer hours than full-time employees. As businesses increasingly rely on a flexible workforce, understanding and efficiently managing part time payroll is essential for fostering positive employer-employee relationships. For small businesses, effective payroll management goes beyond simple accounting; it plays a pivotal role in maintaining financial health and compliance.

A complete guide to KPO (2024): Meaning, types, pros & cons

Knowledge Process Outsourcing (KPO) involves outsourcing core business activities and highly specialized knowledge related work to third-party professionals. Many businesses today choose KPO to access advantages like cost savings and improvements to the company’s efficiency. So, what is KPO, and could it be right for your business? In this article, we’ll explain what KPO is and describe a few different types of KPO services.

X Must-Have Qualities of a Good Manager

When it comes to the world of business, managers are vital players. They are responsible for the success or failure of a company, and they play a huge role in day-to-day operations. Having managers who possess the right qualities and skills can be the difference between success and failure. So what makes a good manager? What qualities do they need to have to be successful? In this blog post, we will discuss 10 qualities that are essential for managers to lead with the heart and the mind, keep reading!

Resource Scheduling in Project Management: Beginner's Guide

Whether you are working with limited resources or simply want to manage what you have more effectively, resource scheduling is an important part of project management that’s all too often overlooked. Project managers are starting to embrace a range of tools and platforms to support their resource scheduling needs. 56% of respondents to a recent survey said their enterprise uses tools for resource management. ‍

8 Different Perks Your Company Could Offer Employees

When managing a business, attracting and retaining top talent is crucial. Strategies abound, from competitive salaries to corporate culture, yet one facet often overlooked is employee benefits. More than just the basics such as health insurance or retirement plans, it's the added perks that can set your company apart. But you might wonder - which are truly worth the investment? Read on as we dive into exploring different perks your company could offer employees that are indeed worth the cost.

8 best eCommerce chat tools for increasing online sales in 2024

Imagine you’re at a bookstore and trying to find a book by your favorite author. If you can’t find it, you would start thinking, is it out of stock? Or is it located somewhere else? You wouldn’t want to go write an email or make a phone call and wait endlessly for a response as it is a very simple, basic question. You might lose interest in the purchase and discard the process. This is what happens when customers don’t get quick responses in eCommerce stores.