In the last few years, we’ve seen Rocket.Chat grow from an open source messaging platform to a fully-featured, extensible, secure and compliant collaboration platform used by many of the world’s most regulated and security-conscious industries. As a Commercial Open Source Business, during this time, we have added a wide range of premium capabilities that help organizations work more efficiently, communicate with their customers effectively, and extend Rocket.Chat intelligently.

The holiday season is approaching. It’s a lovely time of the year for everyone. Cities will be decked, and people will be willing to spend more. It’s also a time of the year when software companies experience a lot of pressure. Despite the holidays being a booming sales season, it’s also a very busy time. During the festive season, businesses make the majority of their revenue.

Knowledge Process Outsourcing (KPO) companies offer knowledge-specific services like market research and data processing. They enable businesses to access a talented workforce and cutting edge technology for niche services. But you can only make the most out of knowledge process outsourcing if you choose the right KPO firm. For that, you need to study their services and the industries they specialize in. In this article, we’ll explore the top 14 KPO companies in detail.

Timekeeper software enhances productivity and streamlines workflow by accurately tracking, managing, and allocating employee hours. Discover the top 17 timekeeping solutions for 2024. Timekeeping software is essential for businesses to optimize workforce management. These solutions not only accurately track time and attendance management, but they also offer features that aid in scheduling, labor cost control, and compliance with labor laws.

Your company’s reputation depends on excellent customer support. Even if you utilize tools like self-help, community forums, or automation, some customer issues still require a human touch. Although hiring staff can be costly, companies can’t afford to skip it if they are concerned about customer satisfaction. Case management continues to play a critical role in preserving customer relationships while also feeding the product development process.

The dynamic business environment these days requires constant innovative ways to enhance efficiency and reduce costs. One of the popular strategies to do so is Knowledge Process Outsourcing (KPO). In this blog, we will learn in-depth about the KPO, and we will also learn the difference between Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO).

Although we’re eager to move past the COVID-19 pandemic, it’s impossible to separate the events of the last few years from the rapid rise in employee monitoring software adoption. As companies worldwide suddenly and unexpectedly found themselves working remotely, employee monitoring software became a way to manage the transition. Companies wanted to ensure their people were working when they were supposed to be working.

Business quotes are a great way to empower your team to be their very best. We’ve gathered 39 inspiring quotes from successful entrepreneurs. Everyone needs a little inspiration now and then, especially in a professional setting. Your job as a leader is to motivate your team members through empowering actions and statements.

If you want to design optimal user experiences, you can’t skip UX research. It provides insight into what users want and need and how they use your product, which ultimately leads to more satisfied customers. Many companies are adopting a user-first approach to product design. But effective UX research can’t be done in a silo — it requires cross-functional collaboration and engagement from stakeholders throughout your organization.