There are four main communication styles: passive, aggressive, passive-aggressive, and assertive communication. Read about them, their signs, and how to support your team regardless of their communication style. Knowing how to effectively communicate with your team is critical. Communication is a key component of everything we do at work. Getting our own work done, collaborating with team members, delegating work to teammates, and sharing progress reports all depend on effective communication.

As a help desk professional, you're likely all too familiar with password reset requests. These tickets often flood your queue, making up a significant portion of your daily workload. But don't worry—we've gathered password reset best practices to equip you with the knowledge and tools to handle these requests efficiently You'll also learn how to implement robust self-service solutions and educate users on best password management practices.

Sales is a naturally competitive role that attracts people with a competitive spirit. If you run a sales team, you’ll likely find there are times when you need to inject that extra boost of competition into your team culture. A sales contest or competition is often the best way to harness your team’s enthusiasm for victory with healthy team rivalry. In this article, we’ll explore when might be a good time to run successful sales contests.

There are many situations in which you might need to monitor multiple Pipedrive accounts at the same time. For example, you might own multiple businesses with their own, seperate Pipedrive accounts. Or you might be a technical consultant who is helping multiple businesses set up and maintain their Pipedrive platform. In this situation, it’s helpful to understand how much your clients are using the platform, to understand how well they are onboarding.

IT automation software is designed to automate repetitive processes that previously required a human touch. By using an IT automation tool, your team can focus on projects that truly move the needle forward. Handle time-consuming tasks like network monitoring, software updates, and server maintenance with ease. This blog post breaks down why IT automation software is a game-changer for teams, and how it can help you accomplish more with less.

Use AI for customer success to create personalised journeys, reduce customer churn, and lower business costs, all while improving customer experiences.

Discover the shocking impact of insider threats on businesses across industries. Learn why traditional security measures fall short and how Insightful's innovative platform can help you detect these costly internal risks before they damage your business. Protect your organization from within.