GetApp, a company that helps businesses navigate the software buying journey, featured Buddy Punch in its Top Future Workforce Tools for 2023 list. The list consists of products from a mix of software categories relevant to small-business technology success. The categories are based on the expertise of GetApp’s research team and the assessment of user interest and market trends. Buddy Punch stood among the top-rated products with a rating of 4.8 (Out of 5).

August was an incredible month for Miroverse! We published over 160 new templates, each offering fresh, innovative solutions for the community.

In a world where talent is the driving force behind every successful organization, recognizing employees isn’t just a gesture of goodwill—it’s a strategic imperative. The way we appreciate and acknowledge the hard work of our team members has the power to transform not only their performance but the entire company culture. Employees who feel seen, valued, and recognized for their efforts are more engaged, productive, and committed to the organization’s success.

What makes customer support software great? These solutions require more than just dedicated customer support teams – without the necessary features, a ticketing software solution is hampering your efforts. Ticketing software goes far beyond just addressing customer issues, it forms the backbone of customer support operations. So what must-have features make a great customer support ticketing system that ensures success with your customers?

To win long-term business, managed service providers (MSPs) need to do more than simply deliver services: you need to keep operations on track, designate workloads efficiently, and build positive (and profitable) client relationships. But when you deal with complex systems all day, every day, the last thing you need is more complexity. That’s why no MSP software stack is complete without a powerful, scalable project management platform to plan, organize, and deliver their work.

The concept of customer experience has become one of the main focuses of customer-facing teams, and for good reason. The customer experience is at the forefront of everything a company does for its customers, whether it’s the products and services they provide or the simple, everyday interactions between them. Concepts like customer-centricity and being customer-first are now at the forefront of a pioneering spirit in customer support and related fields, yet many companies are still falling behind.

With technological advancement and increasing competition, monitoring employee performance is essential in the corporate world. Whether you oversee a distributed team or simply monitor their work in the office, the availability of adequate tools is crucial. That is why workplace monitoring and productivity tools ensure everyone stays on the right track, projects are in the works, and time is managed well. Among the many options, three tools stand out: Workstatus, Insightful, and Hubstaff.

In the modern business landscape, technology is pivotal in how teams communicate and collaborate. As businesses shift to digital platforms, the need for effective communication becomes more critical than ever. Remote teams, digital workflows, and tech-driven collaboration have reshaped how companies operate, making clear communication a priority. Visual content is one of the most overlooked but essential factors in this change in communication.

Business management software solutions are needed for all businesses in 2024 and beyond. However, what if I have a small business? Let me explain. Managing a small business or start-up is easy when you are just beginning. Managing your business is simple since you only have to incorporate a few tools. But, as you scale up your organization, it becomes more complicated. So, regardless of your business size, you need team management software. Why?