Teams | Collaboration | Customer Service | Project Management

Email Management

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Email project management: Benefits, limitations, and how to manage projects efficiently

Over a quarter (26%) of workers struggle to prioritize daily tasks, citing the lack of a system and the effort needed to create one as the major reasons why. In a busy agency where every minute counts, these “systems” can mean the difference between success and failure — making project management tools a top priority. On the surface, email project planning tools may seem like an obvious solution.

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8 agency-approved tips for tackling inbox overload

If you work in an agency or do any client work, your world likely revolves around your inbox. But what happens when what your world revolves around is completely and utterly...chaotic? Enter, inbox overload. In fact, it's more likely that most mornings you don’t even want to “enter” your inbox for fear of what you might find, or fall behind on! All joking aside, it is something to take seriously.

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Email Marketing Automation: 5 Key Factors to Get Started with Email Marketing Campaign for Your Business

Automated email marketing consists of series of emails you send to your prospects or customers, and it is the auto-responder that helps you to schedule emails based on your audience’s interactions with your business. As a result, email marketing automation is known as a huge time saver and automated email generally consist of high-quality and personalized content which attracts the attention of your audience.

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Sharing Is Caring: Introducing Email Reports & Command Sharing

Fresh off the heels of some awesome Butler updates , we’re coming back at you with two new automation features that are going to make you look like the ultimate productivity team player: emails reports and command sharing. Email reports let you quickly create automated reports for important information like overdue cards, that can be shared with anyone.

OneDesk - Getting Started: Email Management

With OneDesk’s email management features, you are able to take control of your emails, email templates, and more. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Email Templates

OneDesk lets you have full control over the emails sent out on your behalf. Whether it’s emails sent to your users or to your customers, you decide what emails get sent, to whom, and when. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Messaging Center

In OneDesk’s Messaging Center, you can find and control all the emails and messages that are sent to your users and customers. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Email Tracking

OneDesk keeps a log of all emails that have been sent and received by your OneDesk in the last 72 hours. This allows you to have full transparency of your emails. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Email Appearance Customization

In OneDesk, you have control over the appearance of your emails. You can customize the email header and signature, and set a color scheme that matches your company branding. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.