In this episode of the Cohesion Podcast, Amanda had a great conversation with Gainsight’s Senior VP and Chief of Staff and Community, Robin Merritt, and CIO Karl Mosgofian about their experiences in converging IT and internal communication to create an employee experience that no one wants to leave. Gainsight is the leader in Customer Success technology and thought leadership on customer-centricity.

In this episode of the Cohesion Podcast, Amanda sat with Wendy Pfeiffer, the CIO of Nutanix, to discuss the innovation, functions, and excellence of operations in business technology that help improve company culture. What is interesting about Wendy is her beginning. Like many others, they find their passion outside of the field they originally started in. They bring a wide range of experiences and abilities that enrich their new work environment in their journey.

One person can’t be responsible for accomplishing a company-wide initiative. Whether it is engaging in a more customer-centric motion, following a policy on inclusion, or participating in feedback on a new platform, it must be a top-to-bottom motion. The same holds true for redefining the intranet and the role of the intranet community manager for your company’s internal communications. Most might say this is a job for the communications team or community managers.

We can see the ripple effects of the COVID-19 pandemic in every industry — from supply chains under strain to at-home streaming movie premieres to the widespread adoption of “BOPIS” (buy-online-pickup-in-store) in retail. Digital transformation has accelerated at the civilization level, with a massive uptick in the reported number of customer interactions taking place virtually.

The world’s leading software review and selection platform recognized Simpplr as the highest-rated and best-reviewed Internal Communications system for 2021.

Simpplr is a winner in the 2021 SaaS Awards Program with Best UX/UI in a Saas Product! The SaaS Awards is a software awards program that celebrates innovation and excellence. Simpplr was chosen from over hundreds of organizations with entries from across the world, including the US, Canada, UK, Australasia and EMEA.