Teams | Collaboration | Customer Service | Project Management

Intranets

If You Want a Better Employee Experience, Listen to Employees

This episode features an interview with Ephraim “Phrai” Freed, Customer Growth Manager of Reality Labs at Meta. In this episode, Amanda sits down with Phrai to discuss AI’s impact on internal communications, the value of cross-functional relationships, and why an equitable employee experience is critical.

Strategic Thinking is More Important Than Wordsmithing with Tina Hawkins

This episode features an interview with Tina Hawkins, Senior Director of Internal Communications at the NBA. In this episode, Amanda and Tina discuss aligning values externally and internally, keeping communication casual, and how to hold space for employees and leaders to have critical conversations.

Proven strategies for increasing employee retention rates

Today’s job market is fiercely competitive, and keeping the best employees on your team is definitely a top-of-mind concern. After all, a business incurs significant expense, decreased productivity, and damage to customer service when there’s a high employee turnover rate. So, we have some proven strategies to share that will help increase retention rates and prevent this drain on resources!

Lessons from the Guardians of the Galaxy on how to overcome communication barriers

How on Earth, or anywhere else, do aliens communicate with each other? Most of us struggle to master a second language, so how do people from different worlds communicate? Suspending our disbelief momentarily, there’s a lot to be learned from how these creatures overcome communication barriers.

Building Trust with Executives with Gudio Ditto, Sr. Manager of Internal Communications, Coursera

This episode features an interview with Guido Ditto, Senior Manager of internal communications and employer brand at Coursera. Guido works with Coursera executives and teams to inform, engage, and connect colleagues around the world.