Teams | Collaboration | Customer Service | Project Management

Sales

Deliver the best omnichannel customer service with Freshdesk

Freshdesk is a customer service and engagement platform that brings people and bots together to delight customers at every touchpoint across all channels. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant messaging, improve agent productivity with smart automations, deliver better self-service experiences with AI-chatbots and branded help centers, and monitor key performance metrics with powerful analytics. Freshdesk is used by 40,000 businesses across the globe to make customer service their competitive advantage.

Transform the Way You Work with Scoro

We believe there’s a better way to work. We believe decisions should be based on facts, not gut feeling. We believe that technology should help us focus, not make us busier. This is why we built Scoro, the most comprehensive business management solution, where everything you need to know and do is within a click’s reach. We believe you don’t need dozens of apps to get work done. We know that by having everything that matters to us in one place, we’re able to make smarter decisions, faster.

StartingPoint - Streamline and Solves the Customer Experience

StartingPoint is a customer operations and experience platform to solve the disconnected customer experience. StartingPoint allows companies and teams to see a complete view and manage customer on-boarding, project management, service and helpdesk management, and team management in one location.

What is StartingPoint and How We Help Service-Based Companies and Teams

Companies lose more than $75 billion per year due to poor customer service and low customer satisfaction. StartingPoint is the solution for service-based businesses between 2 to 30 employees to solve the challenges in client engagement and customer service. Developed with AWS and IBM Cloud, StartingPoint is the solution for service-based companies and teams. Industries we can specifically assist are accountants, bookkeepers, CPAs, real estate brokers, mortgage lending brokers, independent insurance agents, consulting firms, and business managers.