Building an AI-Ready Zendesk Help Center

Building an AI-Ready Zendesk Help Center

Aug 14, 2024

🙌 About the AI User Group:
The A.I. User Group Welcome to the A.I. User Group – a dynamic hub for Zendesk customers eager to dive deeper into the world of Artificial Intelligence. Organized by Zendesk users, for Zendesk users, our mission is to foster a vibrant community focused on learning and sharing insights. We aim to be a resource for everyone, from seasoned Zendesk users to casual enthusiasts, even those pressed for time but curious about AI.

📋 Event Summary
In this engaging session, our experts guided attendees through the process of building and optimizing a Zendesk Help Center. Participants learned how to properly structure help articles, set up meaningful categories, and implement best practices to ensure their help centers are ready to serve as powerful context sources for AI-driven customer support solutions. Whether starting from scratch or looking to enhance an existing setup, this event provided the essential tools and knowledge to make a Zendesk Help Center AI-ready.

🔗 Join the A.I. User Group Interested in diving deeper into the world of AI and Zendesk? Click here to join the A.I. User Group. Together, we can explore innovative AI solutions and make the most out of your Zendesk setup.

https://usergroups.zendesk.com/ai-user-group/

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