Business rules: Zendesk triggers and automations
Customer success resources 👉 https://zdsk.co/3SX3fui
Triggers resources 👉 https://zdsk.co/3uHtZou
Automations resources 👉 https://zdsk.co/4a2z5Mi

This video will demonstrate how to automate repetitive manual tasks that your agents must do today using business rules like triggers and automations.

Timestamps:

0:00 - Intro

0:24 - Triggers

1:26 - Automations

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