✅ Zendesk WFM: Real-time tracking and agent experience
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Track team progress, identify trends, pinpoint areas needing improvement, and make data-driven decisions with real time information - all while empowering agents to see and manage their schedules right inside Zendesk.

Enhance your team's potential by streamlining team management and improving agent experiences with Zendesk WFM.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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