How to write an effective team meeting agenda (with templates!)
Because if there’s no agenda, there shouldn’t be a meeting in the first place.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
11 Types of Customers and How to Win Them Over
A customer’s journey begins much before they become your customers. If you wish to grow a loyal customer base, you need to understand how to deal with different types of customers. You can categorize the different types of customers by identifying the specific needs of each potential customer or customer segment. Search for your brand on review websites or social media. You’ll get a bunch of different reviews & reactions to your products and services from customers.
15 vital internal communications tools for the digital workplace
When you’re living in the middle of a workplace revolution, it can be hard to see the forest for the trees, especially if you’re a Millennial who grew up with technology — literally. Born between 1981 and 1996, Millennials ranged from eight to twenty-three when Facebook was first released on the Harvard campus in 2004. (Yes, Facebook is that young.) After that, more social networks followed: Twitter in 2006, Instagram in 2010, and now TikTok in 2016.
5 email etiquette tips that just might change your life
Get the scoop on jargon, sign-offs, and common faux pas from an executive communications coach.
Webex vs Zoom: The Better Tool for Work Video Presentations
We have seen tools like Zoom and Webex soar in popularity in the past few years. As more and more people work from home, it is only natural that we need to have the best software to assist with this. However, the key is figuring out which tool will be best for your business based on the sort of meetings you will be holding and the features you require.
The ultimate list of 15 best open-source software
This open-source software list is here to save your day! Since the open-source software trend is on a high, it seems like every proprietary software that you could think of has multiple open-source alternatives - and their quality gets more impressive over time. It's getting hard to choose the right open-source solution, right? Open-source software has been attributed with some important benefits for businesses, such as increased security and transparency.
Drive more efficiency and cost savings with these updates to Workflow Builder
New and upcoming automation features help your teams do more with less.
Understanding the State of Internal Comms in 2022
The quote above sits on my desk, right next to my favorite quote from tennis legend Arthur Ashe, “Start where you are. Use what you have. Do what you can.” Both of these quotes motivate me to evaluate what’s happening in my field, how I can impact it, and what that impact can make on the future.
Community Open Call August 2022 - Apps Engine, Demo.App, Chuck Norris App and more!
Rocket.Chat’s App.Engine is a framework that allows developers to create self-contained apps that are capable of interacting with its host system. These apps can deliver a variety of extended features as well as integrations with all sorts of external systems. Bot and Channel Connectors, Video Conferencing Providers, SlashCommands, Endpoints, Hooks and Events. What you can - and can’t do - with those frameworks?
Element Web/Desktop 1.11.4 - A security update, deferred DMs and more
Hey everyone! We’ve got a new release for you, and it has security fixes so please make sure you upgrade. We’ll disclose the details of the issue down the line, but stress that this update is important. Over the weekend we received a report from Val Lorentz (thank you!) that it was possible to create a situation where Element wouldn’t show all of the user’s rooms or Spaces, causing minor (temporary) corruption and Denial of Service (DoS).