Teams | Collaboration | Customer Service | Project Management

Today I'm happy to announce the release of Pushover 3.7 for Android, iPhone/iPad, and Desktop with custom sound support! While Pushover has long included 21 different sounds that can be selected per-message through our API, a common feature request was the ability to play custom notification sounds stored on a user's device.

If you’ve participated in a workshop, conference, or brainstorm, then you’ve probably experienced a breakout session. That’s when the meeting facilitator divides up participants into smaller groups to privately discuss a topic. When done correctly, breakout sessions are an excellent opportunity to have candid conversations and connect with other participants on a more intimate level than a broader meeting allows.

Planning to revamp your website, organize a charity drive, or maybe a spring picnic with friends? According to PMI the success of your project is highly dependent on the planning stage. Research shows a strong correlation between planning and success, even when spending as little as only 20% of your time on planning. Spending that extra time in the beginning to prepare for anyl possible scenario could save your picnic from the rain and your project from derailing.

One minute you’re on cloud nine, productively working on your collaboration tool until… A new member joins the team, and you must add them to every relevant channel of your platform. You include that new user and have to repeat the manual process over and over. Suddenly you’re worried about how you’ve been using your time. Wouldn’t it be easier if your collaboration platform had a faster way to manage and deal with users?

OneDesk has built a sophisticated messaging system that ensures you never have to worry about where the recipient of your message is. Thanks to this powerful messaging system, you don’t need to be concerned if your recipient is using live chat, email, or the customer portal to message you. OneDesk funnels the messages to the appropriate channel and will ensure your recipient gets the messages intended for them in whatever channel they are using.