From healthcare to education to critical infrastructure, nobody seems to be safe from cyber attacks. Not even video game creators. News broke in early June that video game giant Electronic Arts was one of the latest victims of a major breach. At first glance, this is just another story of hackers breaking into a victim and finding their way to a sizable pay day. Nothing new here. Plenty of attacks happen every week, right? However it was the way that the attackers got in that was interesting.

Digital workplaces are no longer a thing of the future. Although many companies were already on the track to go digital, pandemic has accelerated this process. In 2020, Gartner’s research revealed that 82% of company leaders planned to incorporate remote work into their policies well after the pandemic. However, switching to completely remote or hybrid workplaces has a prerequisite: building and maintaining strong digital workplaces.

Effective team collaboration. Seems simple enough, right? You just need a group of people that get together, divide tasks among themselves, and – voila! Or is it just a bit more complicated than that.. 🤔 The reality is that teams consist of different people with different characters, experiences, and knowledge. Effective team collaboration was never easy to achieve – and this mission has grown even harder since remote work abruptly became a reality for many.

We need to rethink the way we work. The global pandemic has made it strikingly clear that working longer hours does not lead to greater impact. In fact, it leads to burned out, unhappy, and unproductive employees. According to the Anatomy of Work Index, 76% of workers are struggling to disconnect from work. And, in the last year, 7 in 10 workers experienced burnout. To rethink work and life in the new normal, we sat down with Adam Grant at our recent Focus & Flow Summit.

Hybrid work calls for tools that are built to quickly switch between in-person and remote collaboration. This is true for both emerging companies and large, globally distributed teams, who need access to tools and resources that can carry over from the conference room to a video meeting. That’s why we’re excited to announce the first of several upcoming integrations with Cisco Webex: Miro for Webex Messaging.

We don't need to tell you how important it is for your team to talk to each other. Whether it's collaborating on a project or brainstorming a new product feature, team communication tools are the glue that holds your people together. Without effective communication, one in every five projects will fail, so it pays for your team to have the right toolkit. Team communication software comes in many shapes and sizes.

Good leaders know how to form consensus and gather input – and still make the final call.

Doing business with a company that misses the mark on providing a high-quality customer service experience goes a step further than leaving a bad impression; it can keep the customer from ever giving your business a second chance. According to recent research, roughly 73 percent of customers will stop patronizing a company after only three (or fewer) bad customer service experiences. What’s worse is that companies are losing revenue without a chance to find out why.

Accomplish a little more each day by customising Slack to reflect your own way of working.

There’s a night and day difference between onboarding a remote employee and onboarding an in-person employee. Since in-person new hires establish rapport with staff and coworkers face-to-face, the learning curve is shorter. When they have questions about paperwork or policies, they simply walk over and ask a coworker or manager. But remote new hires have to deal with time zone differences, communication barriers, and feeling disconnected from company culture.