Teams | Collaboration | Customer Service | Project Management

Deliver fast, personalized customer resolutions worldwide — regardless of call volume or complexity — with the only AI-powered contact center that combines Zendesk’s ease of use with AWS’s powerful, resilient infrastructure. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In Scoro, there are three ways to create a project plan tailored to your needs. Join us in this video as we guide you through these three options, empowering you to streamline project planning in Scoro. Option 1: Convert quoted services into tasks. Easily transform your quote into a project and start tracking time against the outlined services. Option 2: Create a detailed project plan. Utilize the Gantt chart to break high-level deliverables into smaller tasks.

Choosing the right employee monitoring software shouldn’t feel like picking the least invasive option. Whether you’re focused on security, productivity, or compliance, you need tools that offer visibility and respect boundaries. In this video, we cover 9 of the top employee monitoring platforms and break down what actually matters to IT, HR, and security teams. From productivity tracking and insider threat detection to forensic audits and live screen views, we cover the tools that help you stay in control without crossing the line.

Wire Uncut is a bi-weekly video series by Wire spotlighting bold, secure, European-built alternatives to Big Tech. In each 10–15 minute episode, we sit down with founders, product leaders, and technologists from across Europe to talk candidly about digital sovereignty, trust, security, and innovation in enterprise tech. We dive into Tuta’s journey; from their origins and evolution to the values that drive them today. You'll hear how they build with their users at the center ("Our stakeholders are our customers"), what matters most to privacy-conscious organizations, and how they respond to rising threats like chat control. We also unpack what digital sovereignty means to Tuta and why it’s more than just a technical feature.

Wire Uncut is a bi-weekly video series by Wire spotlighting bold, secure, European-built alternatives to Big Tech. In each 10–15 minute episode, we sit down with founders, product leaders, and technologists from across Europe to talk candidly about digital sovereignty, trust, security, and innovation in enterprise tech. What sets Tuta apart from Big Tech? In this short clip from Wire Uncut, Hanna from Tuta explains how their privacy-first mindset, user-driven model, and commitment to encryption make them fundamentally different from mainstream platforms.

Wire Uncut is a bi-weekly video series by Wire spotlighting bold, secure, European-built alternatives to Big Tech. In each 10–15 minute episode, we sit down with founders, product leaders, and technologists from across Europe to talk candidly about digital sovereignty, trust, security, and innovation in enterprise tech. In this clip from Wire Uncut, we talk with Hanna Bozakov (Tuta) about how Tuta got started, and why end-to-end encryption has been part of their DNA from day one. She also shares a clear stance on encryption backdoors, and why weakening privacy is never the answer.

CIOs have spent decades justifying their existence with complex technical roadmaps and lengthy implementation cycles. Pawan Satyawali throws that playbook out the window. “At the end of the day, every decision should answer one question: What’s in it for the business?” says Satyawali, former CIO of Tata Consumer Products and now head of digital services at Signify. CIOs should identify AI use cases that deliver measurable impact in weeks, not years, he says in our guide to IT leadership in the AI era.

In a landscape where vendors slap “AI-powered” on everything from chatbots to coffee machines, CIOs must take a critical eye to every new technology, and create guidelines that will keep the organization safe and align to its goals. “If we’re not careful, we risk falling into AI-washing—where AI is more of a marketing tool than a practical asset,” says Jess Evas, vice chancellor and CIO of Maricopa Community Colleges and longtime technology leader in higher education.

Alex demonstrates how to instantly visualize and document your AWS cloud infrastructure using the AWS Cloud View app in Miro. See how to connect your AWS account to Miro, quickly import and explore your entire cloud setup, and instantly understand what’s actually running, even in long-standing, complex environments.

Atlassian’s mission is to unleash the potential of teams – including our own. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.