Teams | Collaboration | Customer Service | Project Management

AI agents aren’t just answering questions — they’re transforming the way support teams work. See how resolve complex requests, launch backend actions, and scale high-quality service without sacrificing the human touch. This is the future of customer experience, and it’s already here. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Are you struggling with team productivity, time leaks, or accountability? Meet Flowace – your intelligent productivity assistant that helps organizations boost efficiency through automated time tracking, employee insights, and activity analytics. In this short demo, we’ll walk you through how Flowace helps: Track work hours effortlessly Gain actionable productivity insights Improve time utilization across teams Enable silent tracking for transparency without micro-managing Integrate seamlessly with tools like Jira, Slack, HRMS, and more.

Want to use Miro in your preferred language? In this quick step-by-step tutorial, I’ll show you how to switch your language settings in Miro in just a few clicks! Whether you're on the Miro dashboard or already inside a board, it's super easy to adjust the language to English, Spanish, German, French, Japanese, Portuguese, Korean, or Polish. Follow along as we update the interface to Spanish in seconds! Learn how to switch languages even if you’re not registered in Miro.

Struggling to understand where your team’s time goes? Worried about distractions and dips in performance? Switch to Workstatus Productivity Management—a smart way to gain visibility, eliminate guesswork, and boost team efficiency. What You Get with Workstatus: Define productive vs. unproductive apps & URLs Real-time productivity scores—no manual inputs Track app/website usage & time spent Visual daily timelines showing work patterns Team leaderboards to inspire performance AI-based categorization that improves over time Support underperformers with individual activity reports.

Need to update time off balances? Learn how to add or remove time off accruals for one employee or your whole team in just a few clicks. Vacation, sick leave, or custom types. Buddy Punch makes it easy! Save time. Stay accurate.

Discover how CampBrain transformed its complex, time-consuming reporting process with FLEXGrid—Vivantio’s no-code, drag-and-drop reporting tool. Before FLEXGrid, pulling key insights required advanced SQL skills and hours of manual effort—creating bottlenecks for just a few technical team members. Now, teams across Operations, Business Development, and beyond can build and access reports in minutes.

Got invited to a Miro board and not sure what to do next? In this video, you’ll learn how to navigate, engage, and collaborate effectively when you’re invited to a Miro board—whether it’s a project kickoff or any team session. Here's what you'll learn: So next time someone sends you a Miro link, you’ll know exactly what to do.

Welcome to the July edition of What’s new in Asana, our monthly product update.

In this episode of Wire Uncut, we speak with Fran Villalba Segarra, CEO of Internxt, the European privacy-first cloud company on a mission to create a digital world that respects user rights. Fran shares how Internxt has grown to serve over one million users with its flagship product, Internxt Drive, a cloud storage service powered by zero-knowledge, post-quantum encryption. Built for both individuals and businesses, Internxt ensures no third party can access your data, not even them.