Teams | Collaboration | Customer Service | Project Management

Meet Knowledge Builder — your shortcut to a smart, AI-ready help center. It scans your ticket data to spot the top user issues and blends that with your business context — think audience, brand voice, and more — to instantly create a ready-to-go knowledge base. No heavy lifting. Fast setup gets you automating with AI agents right away. Then, keep building from there. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

When you're starting up, clarity is everything. Miro gives your startup an AI-powered workspace to align, plan, and ship fast. Free Miro credits for eligible startups One place to collaborate, brainstorm, and build Trusted by 25,000+ fast-scaling startups Whether you're early-stage or scaling up, Miro helps you move from chaos to clarity.

Performance reviews have long been a staple in the workplace, but are they truly helping people grow? In this episode, Simpplr’s Chief People Officer Miriam Connaughton sits down with Dr. Edie Goldberg, a future-of-work expert, organizational psychologist, and author. They explore why it’s time to move beyond outdated performance management practices and embrace a more impactful approach: performance enablement.

Payroll shouldn’t feel like a second job. We tested 9 of the best payroll and time tracking software tools for 2025 from simple all-in-ones to powerful HR platforms. Featured in this video: Find the tool that fits your business, not the other way around! Like, comment, and subscribe for more business tech tips.

Ever feel like managing your construction crew’s schedules, hours, and payroll is a full-time job on its own? Spoiler: spreadsheets and group texts only get you so far. That’s why I dove into the 9 best construction workforce management tools that are built to simplify your day, keep your crew accountable, and help you get payroll right the first time. In this video, you’ll discover: Buddy Punch — from GPS tracking to payroll automation, it’s an all-in-one powerhouse.

More hours ≠ more productivity. Staying late doesn’t mean delivering results. Output matters more than hours worked. It’s time to rethink how you measure productivity.

Start your journey with self-service in the first episode of our series: map out your business model. Learn to plan content that truly helps your customers, organize your help center for B2C, B2B, and B2E users, and manage visibility to keep information secure. Discover how multilingual support expands your reach and improves satisfaction. Build smarter, inclusive support that works for everyone.

Learn how to use Asana’s AI features to prioritize projects, create SMART goals, align work to strategy, and track progress automatically. Ideal for teams looking to streamline goal-setting and execution. Key moments: For more information on how to use Asana, explore our Help Center.

Are your productivity metrics helping or hurting your business? Hours worked ≠ success Burnout signs missed Reactive leadership traps It’s time to track smarter.

In this video, we’ll show you how to create automated actions using Auto Assist, a powerful Copilot feature in Zendesk, that enables you to speed up support and reduce repetitive tasks for your agents. Learn how to: This video is perfect for Zendesk admins, ops leads, or anyone looking to scale AI-driven productivity across their support team. Explore more: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.