Teams | Collaboration | Customer Service | Project Management

Your ops might be ticking along just fine. But what if your founder got sick tomorrow? What if your top client left? What if you had to make a big decision with zero visibility on the numbers? You might not be planning to sell your agency – but you should run it like you are. Because when you adopt that mindset, you zoom out. You stop firefighting. You start building a business that runs without you.

In this episode, we sit down with Gianna Driver, a passionate people leader who most recently served as Chief People Officer at Lattice, the popular AI-powered people platform. A recognized industry speaker frequently quoted in The Wall Street Journal, Forbes, and other major publications, Gianna has spent two decades at the intersection of people, productivity, and business results across the HR and tech industries.

In this session, we will break down where most teams go wrong with productivity tracking — and what high-performing companies do instead. Interested in all these insights?

In this hands-on training, we’ll help you shift the perception of Time Doctor from a source of resistance to a trusted ally: one that fosters transparency, autonomy, and trust across your organization.

In this webinar, we’ll show you how to tackle the challenge of managing and interpreting vast amounts of workforce data. Time Doctor’s three powerful dashboards—User, Team, and Executive—turn complex information into clear, actionable insights that guide decision-making at every level of your organization.

Join us and learn how Zendesk’s platform accelerates AI and human workflows with tools like Action Builder, App Builder, real-time monitoring, and enhanced security. Gain actionable insights, improve service quality, and confidently manage change for smarter, efficient customer support.

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Scoro’s real-time team performance report gathers different data points related to team members into a single view to help you easily compare them and assess how efficiently each team member’s time is being used. It can help you: Understand each person’s actual availability after factoring in time off See how each team member’s hours are booked, planned, and logged for client work Compare how the tracked hours align with the team and company-wide targets Identify issues like over-booking and over-servicing Optimize resource allocation and profitability, and many other ways.