What are AI agents? In this video, we explain what AI agents are, how they differ from the bots of the past, how they work, and how they're transforming CX. Watch this video to learn about the capabilities of AI agents and the benefits they can bring to your customers, service team, and business. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Create clear intake workflows to drive more impact—faster.

Dan Pink is a best-selling author and leading expert on motivation, work, and human behavior. An award-winning writer, Dan has five New York Times bestsellers, including Drive, To Sell Is Human, and When, which have been translated into 46 languages. Known for blending research with practical insights, Dan’s work focuses on the changing nature of work and how to improve performance. Dan has delivered popular TED Talks (Top 25 all-time viewed!) and is a sought-after speaker on business, leadership, and creativity.

Knowledge work is done on collaboration platforms, and M-Files Hubshare is one of those platforms. Hubshare is a web based solution, where you can collaborate with internal and external people. With Hubshare you can share information, and collaborate with Internal as well as external stakeholders and partners. You can enable seamless two-way integration between M-Files and Hubshare so that you can access information in M-Files, and also add new documents and other information to M-Files via Hubshare.

Learn how to automatically mark tickets as solved using automations and create views to track solved tickets efficiently. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

As an Ops person, the role of IT expert is often part of the job. So how can you ensure your agency’s IT infrastructure is set up for scaling? That's the focus of our discussion with Dan Timmiss, Technical Director at Kaizen IT Solutions. With over two decades of experience, Dan has helped hundreds of creative agencies optimize and manage their IT setups, from audits to complete IT overhauls and supporting scaling teams.

Dots over debates — voting just became our favorite thing.

New craft.io release! In this video, we are introducing two powerful updates to enhance your workflow: Watch now to see how these updates boost planning efficiency and streamline your team's workflow!

Troubleshoot email configuration errors with this tutorial. Learn DNS, SPF, and TXT verifications using third-party tools like MxToolbox. Resolve issues outside Zendesk for seamless email setup. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

As I mentioned before, task management software provides you with many features. These help you simplify, plan, organize, monitor, and review work and non-work activities. To watch more videos like this. Subscribe to Our YouTube Channel And Click The Bell Icon. For more information, you can visit our website by following these URLs. For more information, you can also refer to our blogs: Follow us on Social Media Handles for more Updates.