Teams | Collaboration | Customer Service | Project Management

3 tips every internal communicator needs to hear ft. Carolyn Clark, Simpplr

Internal communications is evolving fast — and the communicators who stay ahead are the ones rethinking how they work, not just what they produce. Carolyn Clark, Simpplr's VP of Communications and EX Strategy, shares her top 3 tips for modern communicators: from leading with context over content, to leveraging AI in your comms workflow, to getting into the strategic rooms where decisions get made.

Group approver: Assign approval requests to a team | What's New

Say goodbye to approval bottlenecks by assigning requests to a group instead of a single individual. With group approver, any member of the designated group can review and complete the approval—so requests move forward faster. The first group member to respond becomes the recorded approver, and all members receive notifications and visibility in Agent Home. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Turn Meeting Notes Into Action Items Automatically with Miro AI

Messy meeting notes never turn themselves into action. In this video, we show you how to select your notes in Miro, choose your output format, and let Miro AI generate a structured task table, system diagram, or decision document in seconds, with ownership, deadlines, and context all intact. From chaotic session to clear next steps. Without the hour of cleanup afterward. Subscribe for more productivity tutorials that transform how your team collaborates.

Troop Messenger for Defence and AeroSpace

In defence, aerospace, and manufacturing, communication must be secure, resilient, and under your control. Troop Messenger is a secure enterprise communication platform built for organizations operating in high-security and mission-critical environments. Deploy Troop Messenger on-premise, in a private cloud, or within air-gapped networks while maintaining control over your communication infrastructure and data.

Slack School | Deploying Your Slack App with GitHub Actions

If you’d rather spend your day building features than manually pushing updates, this episode’s for you. We’re putting your hosted Bolt app on autopilot using GitHub Actions and Railway. You’ll see how to securely stash your Slack tokens in GitHub, trigger an automated build, and deploy live app changes just by pushing code. Once it's set up, you'll never have to deploy manually again. Class dismissed!

How to Prototype Tablet Experiences in Miro

Tablet design is not just a bigger mobile screen. It needs its own layout thinking, navigation patterns, and interaction hierarchy. In this video, we show you how to generate editable tablet wireframes in Miro AI from a single prompt, how to use existing board content like sticky notes or PRDs as context, and how to convert screenshots into customizable tablet layouts instantly. Structured flows. Real collaboration. Before a single line of code.

Troop Messenger On-Premise | Secure Enterprise Communication

Do you know exactly where your organization's messages, files, and sensitive business data are stored and who has access to them? Troop Messenger On-Premise is a secure enterprise communication platform that runs entirely within your own infrastructure, including your own data center or private cloud. Keep your business communication within your controlled environment with: With Troop Messenger On-Premise, your organization maintains greater control over its communication environment, data, security policies, and administration.

Auto assist onboarding: Set up Auto assist in 5 minutes | Zendesk

Getting value from AI shouldn’t require weeks of configuration. That’s why we’ve launched a new guided setup experience for Copilot’s Auto Assist. Admins are guided through three simple steps that take less than 5 minutes to complete:→ Connect internal and external knowledge→ Set access permissions→ Review and publish AI-generated procedures Less configuration for admins. More AI-powered guidance for agents to drive faster, higher-quality resolutions from day one.