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Latest Videos

Demo Den: How to use AI work breakdown to quickly set up work in Jira | Atlassian

Hello and welcome to Atlassian Demo Den! In this series, we explore the latest features in our products. I'm Aditi Venkatesh, a Product Manager on the Jira team. Today, I'll be showcasing our new AI work breakdown feature in Jira, which leverages Atlassian Intelligence.

Artificial Intelligence in Defense: Top 3 Uses and 1 Big Concern

As the world advances into an era of cutting-edge technology, artificial intelligence (AI) is rapidly transforming every industry — including defense. From intelligence analysis to autonomous weapons, AI-driven systems are reshaping how we fight, offering unparalleled strategic advantages. Featured Speakers.

Freshdesk Team Collaboration | Freshdesk Explained

Discover how Freshdesk transforms team collaboration for exceptional customer support. In this video, Shibin from Freshworks demonstrates how Freshdesk's features like threads, tags, and shared ownership empower support agents to tackle complex issues efficiently. Learn how to streamline teamwork, manage tickets effectively, and provide timely, accurate updates to customers.

Introduction to AI Agents | CX in 60 seconds

Discover how AI agents are revolutionizing the customer service landscape by providing instant, personalized, and secure assistance 24/7. Learn how they adapt in real time, handle complex issues, and empower human teams to focus on what matters most. Whether you're a business owner, support team leader, or tech enthusiast, this quick guide breaks down AI's potential to elevate your customer experience.

Introducing new tools for secure, verified, and centralized citizen & customer support

Workspaces that extend beyond internal team collaboration and utilize Rocket.Chat to engage with citizens, customers, or patients will experience a structural yet seamless shift going forward. We’re excited to introduce a suite of powerful new features designed to elevate secure and confidential cross-channel communication between organizations and customers or citizens. Single Contact ID: docs.rocket.chat/docs/single-contact-identity VerifyChat App: docs.rocket.chat/docs/verify-chat-app Omnichannel Contact Center: docs.rocket.chat/docs/omnichannel-contact-center.