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This episode features an interview with Tina Hawkins, Senior Director of Internal Communications at the NBA. In this episode, Amanda and Tina discuss aligning values externally and internally, keeping communication casual, and how to hold space for employees and leaders to have critical conversations.

Create dynamic reports in TeamSupport to assist you in making proactive decisions for your team and your customers.

Do you track support hours or charge by the project or for your services? You can easily track this in TeamSupport. Take a look!

Workstatus is a powerful project management software that helps businesses streamline their workflow, increase productivity, and achieve better results. The benefits of using Workstatus include: Using Workstatus, organizations can improve their project management processes and achieve their goals more efficiently and effectively. So, if you're looking for project management software to take your company to the next level, try Workstatus today.

Are you having trouble assigning tasks or getting the right people around the table to work on a project? Using the Task module in TeamSupport can help you make sure that work is being completed for short-term and long-term tasks.

Create multiple avenues of customer ticket creation with a branded and seamless customer experience. Take a look at TeamSupport's E-mail integration and how you can open multiple ways to create tickets while informing your customers of each update with a complete branded experience.

How can M-Files Ment, our No-Code #DocumentAutomation Solution, make your favorite document clauses easy to access. Introducing, Clause Library.

Create Ticket Templates that can automate and optimize your workflow in TeamSupport. Gather the right information the first time by populating customer and agent-specific templates.

This episode features an interview with Pratiksha Patel, Chief People Officer at Branch. In this episode, Amanda and Pratiksha discuss meeting workers’ expectations, inclusivity, and upskilling employees.