Teams | Collaboration | Customer Service | Project Management

Latest Videos

Customizing the Basecamp Project Tools

One of the best ways to personalize a Basecamp project is to customize the project tools. In this video, Kimberly from Basecamp's Customer Success team walks through how to change and rename the tools inside a Basecamp project as well as why you might want to use duplicate tools in a project. We'll even give you a glimpse into how the team at Basecamp has organized a few projects with multiple tools.

BrowseReporter Employee Monitoring Software-Track Productivity, Web Browsing, and Software Use

Ready to make data-informed decisions? Get actionable insights into the activity of your users with a free trial of BrowseReporter. BrowseReporter is a versatile employee computer monitoring software that provides organizations with the insights they need to improve productivity, security, and compliance.

Zendesk Customer Experience Trends 2023 - Personalization | Conversations with Zendesk

Our report shows that more than half of consumers feel companies could be doing a better job personalizing their experiences in store and online. They know companies have information about them and want it to be used to give them better options and solve problems. This ability to provide deep personalization benefits business as well – it builds trust, loyalty and lasting relationships. Zendesk CTO Adrian McDermott is joined by Sr. Director Teresa Haun and host Jay Baer to discuss the latest CX trends.