Teams | Collaboration | Customer Service | Project Management

Need videos on your board? Here's exactly how to add, play, and collaborate around them in Miro. In this Mastering Miro tutorial, we cover the fastest ways to get video content onto your board, plus what you can do with it once it's there — from drag-and-drop uploads to pulling in a YouTube link with a single paste.

Discover how to set up comprehensive productivity dashboards, monitor real-time team activity, customize insights by employee and location, and optimize resource allocation with actionable analytics.

Support inboxes aren't just filled with customer requests. They're also flooded with spam, promotional emails, automated notifications, and other non-support conversations that distract agents from customers who actually need help. Freshdesk's Email AI Agent clears that noise out on its own, auto-closing the spam and non-support stuff, and flagging anything it's unsure about for a human to check. Your team gets to focus on the customers who actually need them.

What is AI really doing for the enterprise — and what's just hype? At the SAFe Summit 2026 in Amsterdam, Renaud Granier (Accenture), Zach Brown (Atlassian), and Saahil Panikar (Atlas Revolutions) sit down for an unfiltered conversation about the state of AI in business today. From the difference between prediction and reasoning, to the growing problem of AI sprawl, to why change management might matter more than the technology itself — this is a must-watch for anyone trying to make sense of AI in their organization.

“Let’s talk” just cost someone their entire afternoon. Confetti says the answer was a Loom all along.

Welcome to the July edition of What’s new in Asana, our monthly product update. Key moments: Create permissions in RBAC: Use RBAC to create permissions so super admins can control who can create projects, portfolios, goals, public teams, and read-only links. And remember to follow us on our other social media channels: LinkedIn - / asana Instagram - / asana.

Here’s the key features we shipped in June for Apploye. In this update, we’re introducing approval for manual time tracking, a completely rebuilt checkout experience, and important bug fixes. Timestamps: Bug Fixes & Changelog Wrap-up.

When AI can generate ideas on demand, the real work of innovation shifts elsewhere. Idea generation is no longer the constraint. Making sense of ideas, aligning teams, and turning insight into action is. In this session, Colin Duff (CEO of Mosaic Innovation) reframes how innovation work actually happens when AI is part of the system. Drawing on real client examples, he walks through how workflows are evolving across research, synthesis, ideation, and prototyping using Miro-based approaches.

Learn how to deploy Currentware Agent across your organization, configure agents along with device management.

We’ve rolled out one of our biggest account security updates. In this video, see what’s new in Apploye, including upgraded security features like Two-Factor Authentication (2FA) and Passkeys, Microsoft Sign-In support, and a cleaner profile layout.