Teams | Collaboration | Customer Service | Project Management

Latest Videos

AI Agents and the Future of Teamwork | Atlassian

Whether you call them AI agents, copilots, or teammates, there’s no shortage of talk about how these tools will redefine the workplace. A recent study shows 82% of companies plan to adopt AI agents within the next 1-3 years. But the real question is: how will these agents impact not just individual workflows, but how teams operate as a whole? AI agents are more than just task assistants; they play a crucial role in alleviating everyday friction and fostering smoother collaboration. The challenge lies in designing agents that not only manage routine tasks but also enhance overall team productivity.

Live TSU Webinar October 2024: The Bots are Back: Smart Conversational Bots

In this webinar, we'll show you how to effectively set up and customize any of our variety of chat-bots. Join us and we dive into how to engage your customers, gather information, qualify leads and opportunities, and help your customers self-serve just by using a Bot.

How to Innovate Easily: From Idea to Action

Unlock your team’s innovation potential with Miro! In this video, we’ll walk you through three key phases of turning an idea into action: Problem Discovery, Defining the Solution, and Delivering the Solution. You’ll learn practical tips, discover helpful frameworks, and see real-life examples of how Miro can streamline the innovation process. Whether you're looking to solve complex challenges or simply improve your creative workflows, this video will show you how to turn ideas into outcomes faster and easier.

Zendesk Community - AI Summit Deep Dive

In this recording of the Zendesk Community - AI Summit Deep Dive, we explored how to elevate customer service with the latest AI innovations! This session covered key topics like Agent Copilot, AI Agents, and AI-Powered Voice. Watch to discover how these tools can help your team provide better support, automate common inquiries, and create smoother interactions that boost customer satisfaction.