Teams | Collaboration | Customer Service | Project Management

Auto assist onboarding: Set up Auto assist in 5 minutes | Zendesk

Getting value from AI shouldn’t require weeks of configuration. That’s why we’ve launched a new guided setup experience for Copilot’s Auto Assist. Admins are guided through three simple steps that take less than 5 minutes to complete:→ Connect internal and external knowledge→ Set access permissions→ Review and publish AI-generated procedures Less configuration for admins. More AI-powered guidance for agents to drive faster, higher-quality resolutions from day one.

Employee Monitoring Software: 9 Things to Check Before You Buy

Choosing employee monitoring software isn't just about tracking hours — it's about balancing productivity, security, and compliance without crossing into overreach. In this video, we break down the 9 essential features you should evaluate before you buy, from privacy controls and security analytics to AI usage monitoring and system integrations. We'll show you how Teramind implements each of these features in practice — giving you a real-world benchmark for what "enterprise-grade" employee monitoring software should look like.

Agentic Engineering Spaces in Jira | Atlassian

Starting a new project with AI agents? The Agentic Engineering template in Jira gets your whole team set up in one go with coding agents (Jira Coding Agent, Claude, Copilot, Cursor), Teamwork Graph CLI, automations, intelligent triage, and more. Follow four guided setup tasks and you'll have agents wired into your workflow before your first standup. Watch to see how to go from a blank project to a fully agentic engineering setup in minutes.

Drive GitHub Copilot directly from Jira | Atlassian

Already using GitHub Copilot? Now you can drive it directly from Jira. The Copilot integration reads your issue summary, description, and acceptance criteria, and passes that context straight to Copilot to work on your connected GitHub repo. The result: a pull request raised in GitHub, linked back to your Jira issue, ready for review. Watch to see how to connect your planning and your code in one easy flow.

Pick the Right Database Using This Comparison Method

Comparing options across browser tabs, docs, and meeting notes is the slow way to make decisions. In this video, we show you how to generate a complete comparison table in Miro AI with a single prompt, then turn it into a full decision document with pros, cons, and a clear recommendation, using a real database evaluation as the example. From scattered data to confident decision. In minutes. Subscribe for more tutorials that simplify complex technical choices in Miro.

How Coco Republic delivers luxury service with Zendesk | Zendesk customer story

For a luxury furniture brand built on relationships, service can't stop when the sale ends. See how Coco Republic transformed its customer experience with Zendesk - cutting phone wait times from over an hour to just 30 seconds, and lifting NPS by 70%.

Apploye July 2026 Feature Release: Daily Limit, Time-off, MFA, Profile UI changes and more

Here are the key features we shipped in July for Apploye! In this update, we’re introducing Multi-Factor Authentication (MFA) & Passkeys, Global Tasks, Daily Tracking Limits & Weekday Blocking, Time Off management updates, Profile & Email UI redesigns, and Desktop App v4.5 with stability fixes. Timestamps: Other Changes.