The UK workforce is grappling with an overtime epidemic and unpaid overtime, which affects the welfare of employees and the prosperity of companies. A recent survey by Protime UK clearly demonstrates the severity of this issue and its impact on employee happiness and corporate performance.

Citizеn еngagеmеnt mеans еvеryonе has a say in decisions that affect thеm. And, in any democracy, it’s important for people to be involved in how things are run. Now, with technology, it's еasiеr than еvеr for pеoplе to gеt involvеd.

If your work requires you to create diagrams, you might be familiar with draw.io (also diagrams.net), an open-source, web-based diagramming tool offering complex and niche diagrams: network diagrams, server rack diagrams, floor plans, and more. You might also use Miro, an innovation workspace that lets you virtually collaborate with colleagues on a variety of tasks and projects — whether it’s brainstorming, planning, designing, or building the next big thing.

A burndown chart is a graph that represents the work left to do versus the time it takes to complete it. It can be especially useful for teams working in sprints, as it can effectively show whether your deadlines are able to be met along the way. Find out how to create your own burndown chart. You start your Monday off with a sprint meeting. You find out there was an issue with development, which could set you back a couple of days. You wonder, is there even enough time to get it all done by next week?

In the fall of 2020, POMS Corp., a leader in the manufacturing industry, decided that enough was enough. For years, the POMS support team had battled a ticketing system that seemed to create more problems than it solved. Support requests were frequently buried and lost, only to resurface too late. Some tickets were even left unanswered, leading to unsatisfied customers and frustrated team members.

Find accurate and fair strategies for monitoring and improving overall, individual, and team productivity. Learn how Insightful productivity-tracking software can help you automate and improve your monitoring efforts.

Last year, Zendesk acquired Tymeshift, which has now officially been rebranded as Zendesk Workforce Management (WFM). Zendesk WFM is the most efficient solution for agent management within Zendesk, leveraging AI to predict staffing needs with precision, automating agent scheduling based on these projects and providing insightful real-time and historical analytics on team performance.

Step into the Internet of Things (IoT), where seamless connectivity and real-time data sharing transform modern operations. As Managed Service Providers (MSPs) increasingly navigate this landscape, the efficient management of IoT devices emerges as a pivotal task within their repertoire. From orchestrating initial deployment to overseeing ongoing monitoring and end-of-life management, IoT device management becomes paramount for MSPs aiming to deliver seamless IoT services.

Managing client projects profitably can be challenging — many consultants rely on cumbersome manual processes and spreadsheets. Not only do spreadsheets waste time, but they also waste money: billing errors and limited visibility into resource utilization often result in lost revenue. In this guide, we’ll look at some of the best time tracking software for consultants to help you ditch the spreadsheets and increase your profit margins.

In our most recent version of ESS 24.05 we’re pleased to offer a Windows MSI (Microsoft Installer) build of Element Desktop. Many larger customers prefer MSI files for software installation. They can automate deployments across many devices, ensuring consistency and reducing manual effort. As well as MSI builds we’ve also enhanced the way our message notifications work for all users. And we’ve improved Group Sync: our advanced identity and access management tool for IT administrators.