Teams | Collaboration | Customer Service | Project Management

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10 top in-app messaging best practices to engage users

In-app messaging can be an excellent channel to communicate with users, provide support, deliver updates, and sell your offerings. Appropriate usage of such messaging helps businesses secure customer trust and enhance user experience. So, with targeted elements and dynamic messages, businesses can leverage in-app messaging to drive user engagement and increase sales. In the blog post, let’s explore the in-app messaging best practices you must follow to leverage its fullest potential.

Unlocking Team Potential: Strategies to Drive Productivity & Innovation

Maximize team potential with coaching, feedback culture, and leadership opportunities. Foster growth and operational efficiency through support and development, learning how to increase the productivity of your team by utilizing software monitoring.

The Complete Guide to The IT Help Desk: Definition, Features, And Benefits

If you’re reading this, you probably have an IT support team in your company, but there’s a significant chance you don’t have an IT help desk at your disposal – something that needs to change ASAP. There are a large number of reasons why that should be your number one priority. Here are the ones we consider the main three: At the end of this guide, you’ll have a clear view of how you can make all three (and more) possible. Let’s begin!

75% of employees stay for the well-being benefits provided: Report

A startling number of employees in today’s quickly changing job market are struggling with financial concerns, which have an impact on both their personal and professional productivity. Recent statistics show a concerning trend: almost 9 out of 10 employees say they are concerned about their financial situation, and over half of workers report barely making ends meet.

Elevating demand generation in your business

Demand generation can be the initial step to building a long-lasting relationship with your customers. So, making a good first impression is critical. Forget about the age-old cold calls and impersonal ads – now it’s all about creating genuine connections, becoming a trusted resource and guiding potential customers on a value-driven journey. If you need a demand-generation refresher: The goal is to generate and nurture leads. The key to this process?

Here's why campaign management is broken-and how to fix it.

We all know what good marketing looks like. From Nike’s “Just Do It” campaign to Barbie’s 2023 revival, it’s clear when brands make a lasting impression. But what we don’t see is all the chaos behind the scenes. Delays, budget overages, and late nights can pile up before campaigns cross the finish line—cutting into your company’s revenue gains.

Project assumptions: Understanding their role and significance in project management

What are you assuming right this second? Lots of things! At a minimum: We all make assumptions about the world around us — it’s a part of navigating a complex and sometimes chaotic world. What good would we be in everyday life if we constantly doubted that gravity would hold us down, that electricity would keep working, and so on? We do the same thing in projects: we make certain project assumptions so we can focus on the less certain stuff between those assumptions.

Project scope management: Plan, template, and guide

A scope management plan outlines the processes involved in executing your project and serves as a guideline to keep the project within specific limits. In this article, we’ll explain what a scope management plan is and how it can assist you in the planning phase. With effective scope management, you can set you and your team up for success. Managing the scope of a project is like driving a car. If you don’t keep your eyes in front of you, the car veers off the road.

How "Ways of Working" Meetings Boost Teamwork?

Collaboration is key for any successful team. However, with competing priorities and busy schedules, it can be hard for team members to align and work together effectively. That’s where “Ways of Working” meetings come in. These regular touchpoint meetings provide a structured way for teams to build stronger working relationships. So, how do “Ways of Working” meetings accomplish this?