Teams | Collaboration | Customer Service | Project Management

How to Build a Flawless Onboarding Workflow [+Free Template]

Employee onboarding can be a logistical nightmare if the process isn’t laid out just right. For this purpose, creating an efficient onboarding workflow is crucial. After all, you want your new hires to stick around and thrive, not run for the hills. To help with this process, this article dives into the nuances of developing an effective onboarding process, specifically utilizing the capabilities of InvGate Service Desk.

Reasons Why Email Hosting is Essential for Your Business

Emails play an essential role in any company. They allow us to connect with people all around the world, promote our products and services, share vital information, and collaborate on projects. Regular email services, on the other hand, are notoriously unreliable and vulnerable to security breaches. This is why people and companies are always looking for safer and better solutions.

How to build a scalable IT budget

How much business could your business do without IT? These days, “none” is far and away the most common answer. Yet many organizations struggle with how to approach spending and budgeting related to IT. Information technology may be the backbone of a business, but it usually isn’t front and center in strategic discussions and high-level decision-making. And whatever spending is happening, the budgeting process underneath it often doesn’t scale well.

8 most secure government communication platforms

Clear and accessible government communication is key to building trust and transparency between the government and its citizens. It empowers citizens by keeping them informed about policies, initiatives, and decisions, fostering a more educated and engaged society. However, accomplishing these purposes on a large scale presents a major challenge regarding compliance, security, and interoperability.

Poor Productivity Management Damages Your Workforce, Competitive Edge, & Bottom Line

Discover key strategies for enhancing operational efficiency and boosting employee productivity. This blog explores how managers can leverage Insightful’s analytics to drive business success and improve workplace dynamics, supporting sustained growth and a satisfied workforce.

Slack's Customer Success Podcast: Episode 4 - Internal Comms

Finally here, our fourth episode! For today’s episode we have Emily Zwecker, Senior Manager of Internal Comms here at Slack. In this episode Emily shares a lot of knowledge and some great tips, to help Internal Comms teams to work through Slack in a way that is more simple, more pleasant and more productive.

How Do You Tell if Your Boss Is Monitoring Your Computer?

Do you have some suspicions that you are being monitored? So, how do you tell if your boss is monitoring your computer? Learn some of the best ways you can do this. Also read about the importance of transparency and open communication between employers and employees when it comes to monitoring practices.

The 3 Benefits of Productizing Your Agency's Services w/ Sam Shepler

Should you productize your services? Does a productized service business completely differ from the standard agency model? Can both models co-exist within the same business? These are all questions we answer in today's conversation with Sam Shepler, CEO of Testimonial Hero. He transitioned from leading a full-service video production agency to founding a productized service business in 2018. In this episode, Sam shares the 3 specific benefits of productizing your services--and the potential pitfalls to look out for.