Teams | Collaboration | Customer Service | Project Management

The Slack MCP server and Real-Time Search API are now generally available.

Two recent data points sum up the story of AI deployment so far. First: Enterprise AI spend is predicted to hit almost $115B in 2026, signalling the urgency with which the technology is being adopted. Second: Only 15% of AI decision-makers reported a revenue lift for their organization in the past 12 months, meaning the reality is yet to match the hype.

It feels like we’re caught between two worlds right now. On one side, the comfort of working from home – the quiet mornings, no commute, the familiar rhythm of logging in from the kitchen table. On the other hand, the old pull of the office, with its buzz, the face-to-face talks, the endless meetings, and the sense of being constantly “watched.” That’s why the latest remote work statistics matter so much. They cut through the noise and tell us what’s really happening.

To use or not to use? That is the question that keeps fueling debates across forums, blogs, newsletters, and social feeds. Since its official release in 2022, ChatGPT has made an impressive amount of noise in the digital space. It was a genuinely innovative step forward. And at the same time, a trigger for existential panic mixed with big, almost utopian hopes about the future.

Many internal communicators began their AI journey with ChatGPT or Microsoft Copilot, using them for basic tasks: document summaries, email drafts, headline variations. Useful, but limited. Each conversation starts fresh. Every prompt requires providing context all over again. Nothing builds on what came before.

Artificial intelligence (AI) is no longer a thing of the future or a tool used only by large tech companies. Look around today’s workplace, and you’ll see it helping people draft emails, analyze data, even schedule meetings — it’s everywhere. According to a recent study by the National Bureau of Economic Research, AI adoption in the workplace has grown quickly since its mainstream use in 2022.