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The 10 Most Common InvGate AI-Hub Questions, Answered
Incorporating Artificial Intelligence (AI) into everyday tasks is no longer a distant dream but a present reality. At InvGate, we've taken a step towards this with our AI-Hub. This suite of AI-powered features has been designed to add an additional layer of intelligence to our existing products, InvGate Insight and Service Desk. Many tasks that were historically believed to be only achievable with human intelligence are now being tackled by AI.
Asana Unveils AI Teammates to Tackle Complex Workflows and Elevate Teamwork
Asana's Proprietary Data Model, The Work Graph®, Provides the Ideal Structure for AI Teammates to Collaborate with People in the Flow of Work, Power Customized Workflows, Triage Risks, Action Projects, and Reallocate Work to Achieve Goals Faster.
A look into Zendesk's AI implementation journey | Conversations with Zendesk podcast
On this episode, we’re joined by Steven Warfield, Vice President of Customer Service and Technical Support at Zendesk. Steven shares insights into how AI is transforming customer service at Zendesk, emphasizing the importance of human interactions and career growth alongside AI implementation. He also shares valuable feedback from Zendesk customers on their experiences and preparations for an AI-powered future.
Productivity & Efficiency in the Age of AI & Automation
The gears of the modern workplace are shifting. The surge in adoption of artificial intelligence (AI) and automation shows no signs of slowing down, with at least 35% of global companies using AI in 2024. Repetitive tasks that once clogged our calendars are now devoured by AI in seconds, freeing us up to focus on the aspects of our roles that truly matter: problem-solving, creative thinking, and strategic decision-making.
The 9 Best Workforce Analytics Software Tools in 2024
Workforce analytics software collects, analyzes, and visualizes employee data to help companies make data-driven decisions about their workforce. With hundreds of different workforce analytics tools currently on the market, choosing the one that’s right for your business can be difficult. In this post, we’ll review some of the best workforce analytics software tools available today and help you understand how each one works.
The customer experience jackpot: how Zendesk is winning big with AI
Learn about the features announced at Relate 2024 to see what Zendesk promises for future customer and employee engagement.
AI: Lessons from the past and hopes for the future w/ Genevieve Bell | Experts Unleashed | Atlassian
Professor Genevieve Bell is technology’s first fortuneteller. After 18 years as Intel's resident anthropologist, Genevie joined the Australian National University, where she started ANU’s School of Cybernetics. Today, Genevieve is the 13th Vice-Chancellor and President of the Australian National University.
Impact of AI on employee experience - from onboarding to workflow automation: Insights from AI expert Christina Kucek (podcast recap)
We recently sat down with AI expert Christina Kucek, Executive Director of Intelligence Automation at CAI, to talk about the myriad ways artificial intelligence is shaping the employee experience (EX), what to consider when implementing AI in the workplace, and lots more.
TeamSupport AI
AI is rapidly transforming the way we work. Check out TeamSupport's powerful new AI features and see how we can help your team to deliver exceptional customer support at scale.