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Dive into the transformative impact of AI on software testing. From machine learning-enhanced test case generation to predictive defect analytics, discover how AI is setting new benchmarks in software quality and reliability. Understand the real-world applications with a deep dive into a tech startup's AI-powered testing journey. Find out how tools to manage remote employees can help.

The world has started acquiring and adapting to the technology of automation of work processes and workflow optimization at an exponential rate to improve productivity and quality of work. People of diverse fields and job profiles, such as medicine, healthcare, science and technology, SaaS content marketing, finance, content developers, digital marketers, and others, are inclined to use AI technology, as it eases the complexity of gathering information from various internet sources.

Building a successful call center requires ongoing efforts to track agent performance, improve call times, and increase customer satisfaction. If you’ve tried monitoring these metrics with spreadsheets or other manual methods, you probably found them to be inefficient at best and inaccurate at worst. With call center analytics software, you can efficiently track the metrics that matter to your team.

The working world is changing. And employees know that. But what’s changing goes beyond the ever-growing debate of whether employees should physically return to their workplace. With the growth of Artificial Intelligence (AI) tools, workplaces are adapting to accommodate the need for new skills, demonstrating the necessity for professional development and coaching in the workplace. While some may believe AI removes positions, it’s doing the opposite.

ChatGPT, the generative artificial intelligence (AI) tool, has been making frequent appearances in news headlines lately. Its potential to revolutionize various industries and reshape the way we work, learn, and communicate has garnered significant attention. Bill Gates, the co-founder of Microsoft, believes that AI is as transformative as the microprocessor, personal computer, internet, and mobile phone.