Teams | Collaboration | Customer Service | Project Management

June 2023

Microsoft Teams Outage, TM612617: Users may be unable to access Microsoft Teams using web browsers

This morning, Microsoft Teams suffered an outage with users unable to access Microsoft Teams unless they were using the Teams client. Editor’s Note: This outage lasted about 2 hours including the time to roll out a fix, Exoprise customers knew of the issue around 35 minutes before Microsoft. Exoprise proactive monitoring first detected the outage in North America starting at 7:20 AM EDT.

Troubleshooting Microsoft OneDrive

Organizations heavily utilize Microsoft OneDrive for multiple reasons. Whether it be to back up files, share them across the organization, or have access to them from anywhere, issues with one drive can be extremely impactful and costly. When running into issues with OneDrive, you’ll find that there isn’t much Microsoft provides as far as troubleshooting tools.

Microsoft Outlook on the web Outage, June 6th, MO572252

Yesterday’s Microsoft 365 Suite-wide outages, led to continual faults for Outlook on the web on Tuesday, June 6th. When the outages pile up, it becomes difficult to tell when one starts and the other ends. The latest: Can’t access Outlook on the web and other Microsoft services and features The prior day incidents began with EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

Microsoft 365 Outage on June 5th, EX571516, MO571683

On Monday morning, June 5th there was a wide scale outage for Microsoft 365. Interestingly, for this one, they first reported it with a barrage of duplicate health status emails (why, we have no idea) but the issue was much more widespread than that – it was affecting most Microsoft Office 365 services: The first incident was Incident EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

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5 Tips to Improve Employee Digital Experiences

Companies' reliance on technology grows daily. However, with Information Technology (IT), infrastructure complexities on the rise, overall system performance fluctuates. Any network, app, or service delay hinders individual and corporate performance. Identifying the source of these digital pain points resembles searching for a needle in a haystack. What follows are a handful of tips, so you sift through the hay faster, reduce outages, and improve employee digital experiences.