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Understanding Network Traffic Flow and Segment Analysis

With every webpage loaded, email sent, or video streamed, network traffic takes a complex journey across multiple infrastructure nodes. From the device to the destination, data packets travel across various gateways, networks, through routers, switches, and service providers along the way. Understanding the network traffic paths and segments along the journey reveals much about performance, latency, congestion, and possibly even bottlenecks. In this article, we'll delve into the interconnected, intricate routes, network traffic takes.
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Why Your Desktop-as-a-Service (DaaS) Is Causing More Support Tickets

As organizations continue to embrace digital transformation, Desktop-as-a-Service (DaaS) has become a popular solution for delivering virtual desktop environments to employees. With the flexibility, scalability, and security Virtual Desktop Infrastructure (VDI) offers, DaaS has the potential to streamline operations and boost productivity. However, this technology is not without its challenges, particularly when it comes to managing and monitoring end-user digital experience or DEX/DEM.
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Improve End-to-End Visibility With Network Segment Analysis

With the digital landscape today, maintaining seamless connectivity is a priority for most organizations. However, Internet Service Providers (ISPs), the Internet, and Software-Defined Wide Area Network (SDWAN) performance issues can severely impact operations, frustrate end-users, and can be costly when downtime occurs.

How MSPs Provide SaaS, UCaaS, and Network Monitoring

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients’ demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools.

Monitoring VoIP and Bandwidth Performance With Exoprise

In today’s fast-paced, digitally driven world, monitoring network performance has never been more critical. Whether you’re a small business, or a large enterprise, understanding the complexities of Voice over Internet Protocol (VoIP) and bandwidth is crucial for delivering an exceptional user experience. In this article, we’ll dive into the powerful CloudReady synthetics and Service Watch Desktop for real-user monitoring features.
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What Customers Love About Exoprise

At Exoprise, we always listen to customers' input and ensure they have the best experience possible. Our customer success, support, and engineering teams have been hard at work, collecting this feedback and insights to identify the functionality and features loved by our customers. Today, we'll be sharing the top five favorites that have been brought to our attention in recent conversations. These features, some well-known and widely used, to some more powerful yet lesser-known functionalities. Whether you're new to Exoprise or a seasoned user, you may discover something new and valuable.

AVD Performance Dashboard

In this dashboard tutorial video, we will walk you through building an Azure Virtual Desktop dashboard. This dashboard provides users with the visibility they need into the status of Azure Virtual Desktop. The Azure Virtual Desktop dashboard combines CloudReady and Service Watch metrics for a holistic view of Azure Virtual Desktops availability and performance. When issues occur, users can quickly review the dashboard to identify whether the issues is limited to an office, individual device, or affecting Azure Virtual Desktop as a whole.

Network Performance Dashboard

In this dashboard tutorial video, we will walk you through building a Network Performance dashboard. This dashboard provides users with the visibility they need into the status of their network performance from their offices down to an individual users device. Obtaining this single pane of glass visibility is made easy with the combination of both CloudReady and Service Watch metrics into dashboards. When utilizing these dashboards, users can quickly identify which networks are performing poorly, allowing them to quickly resolve issues and ensure end users have an optimal experience.

Microsoft Teams Health Dashboard

In this dashboard tutorial video, we will walk you through building a Teams Health Dashboard by combining the collected metrics for CloudReady Synthetics and Service Watch Desktop. The Teams Health Dashboard provides users with a holistic view of Microsoft Teams availability and performance. When an issue occurs, users can quickly review the Teams Health Dashboard and identify whether the issue is limited to an office or affecting Microsoft Teams as a whole.

Email Health Dashboard

In this dashboard tutorial video, we’ll be walking you through building a Microsoft Exchange and Outlook dashboard utilizing CloudReady Synthetics and Service Watch Desktop. This dashboard is a great first stop when diagnosing user email issues. When an issue comes up, engineers can quickly review the CloudReady data available in the dashboard to identify if an office or Exchange Online is experiencing issues or an outage.