Engineering How we provide essential context to responders and stakeholders, fix problems quickly, and make sure they don’t happen again

The modern-day workplace has changed so much over the last ten years, and with every year that passes now, it seems as though these changes are becoming more and more drastic. We’re solidly beginning to say goodbye to the usual 9-5 routine for good, and penned office floors are being replaced with coworking spaces and the comfort of cafes and our own homes.

We released Zulip Server 2.1.7. This is a security release, containing a couple cherry-picked changes since Zulip Server 2.1.6.

Slack has been highly popular in professional circles since it was founded in 2009, so much so that the communication app has become a verb. In the past few years it’s become ubiquitous, especially in recent times with the various lockdowns and teams going remote. If Slack’s where important conversations happen, and where your team now hangs out, it also makes sense that it’s where you share your data.

Xero, Boldstart Ventures and Segment are bringing multiple organizations together in the same Slack channel to communicate and collaborate Engineering

Xero, Boldstart Ventures and Segment are bringing multiple organisations together in the same Slack channel to communicate and collaborate

Today marks five years since the start of the Mattermost open source project! We reflected on this exciting journey and reminisced about our missteps along the way. We’ve had many laughs and wanted to share them with our community.

Hi all, It's almost four years since we launched Riot, and it's been a crazy journey - going from a relatively bare bones Matrix app through to today's all-singing, all-dancing encrypted-by-default collaboration tool used by folks ranging from Mozilla to the French Government and beyond. However, as some may know, we’ve had a few problems with the name Riot over the years.

Hey lovely Riot folks, Welcome to the Riot Web 1.6.6 update. This is a relatively incremental release, but we do have a few feature updates alongside all the normal bug and performance fixes.

A quick-start guide to moving your dev work into channels—and speeding it up in the process

The way the world works is evolving and Asana, through its integration with Microsoft Teams, gives teams the tools they need to securely collaborate, communicate, and coordinate their work, from anywhere. That’s why we’re excited to deepen our collaboration with Microsoft, and announce the launch of our new and improved Asana for Microsoft Teams integration.

The best work teams are those that are well-structured, know how to communicate and interact with each other. Motivation, participation, organization, commitment, trust, common objectives and problem solving are the seven fundamental characteristics of teamwork. Do you know the advantages of teamwork, what its characteristics are, what group dynamics are the most useful? We’ll tell you.

Studies show that 70% of people around the world work remotely at least once per week. To accommodate that, most businesses started using enterprise collaboration software to improve remote communications. There’s no reason government agencies shouldn’t follow the private sector’s model, especially since it would offer taxpayers a more efficient public sector.

We released Zulip Server 2.1.5. This is a security release, containing a dozen cherry-picked changes since Zulip Server 2.1.4.

Frequent logouts are a frustrating experience for users, especially on servers with short session lengths configured. In v5.24 and later, you can enable the configuration setting for extending session length with activity to automatically extend sessions and keep users logged in as long as they are active in their Mattermost apps.

New feature release offers tighter integration with Office 365 and Active Directory and an improved end-user search and session experience. Mattermost Release v5.24 is generally available today. The new feature release offers tighter integration with enterprise tools such as Office 365 and Active Directory and an improved end-user experience for search and session management.

How Crema, IQ Accountants and Spark 64 are creating more opportunities for collaboration with clients

Many Mattermost DevOps teams work in “Microsoft Shops”—organizations that use Office 365 apps with the Microsoft 365 business plan—and want to tightly integrate with Microsoft tools to more easily collaborate with the rest of the company. Mattermost E20 was architected from the ground up to be highly flexible. As such, integrating with other platforms including Microsoft is easy. Here’s how.

“Get unlimited chat, video calling, file sharing, storage, and more—for as long as you want, for free.” That’s what Microsoft Teams is saying since they announced their remote collaboration app as a ‘Free’ tool. Microsoft Teams COVID-19 pricing has become quite a buzz. It’s claiming, time and again, that they are offering all the core features free of cost. But is it really true?

How DocuSign, Clause, Assembled and others use Slack to foster speedy communication and fruitful collaboration with partner organizations

Track your time, check on others and jam together with the same soundtrack

New shared initiatives make it easier for teams to manage their AWS resources in Slack

New shared initiatives make it easier for teams to manage their AWS resources in Slack

Live chat software has been booming before the pandemic, and will continue to do so for the foreseeable future. Allied Market Research projects its value at $997 million by the year 2023, with a compound annual growth rate of 7.5%. The software-as-a-solution (SaaS) has also evolved beyond the simple chat groups where individual team members meet virtually and exchange ideas.

Hello everyone! We’ve released a few updates for Riot today, grouped under the logically titled 1.6.3 (guess what the previous update was called...more on that later). Heads up that 1.6.3 is a security update, so please upgrade - many thanks to Quentin Gliech for reporting a vulnerability in single sign-on (SSO) deployments where Riot could be confused into sending authentication details to an attacker-controlled server. We are not aware of this being abused in practice.

Trying to navigate rapid workplace change? You're not alone. Slack’s services partners can help

If you were to ask someone to name the best note-taking apps, Evernote and Microsoft OneNote would be two powerhouses among the best note-taking apps. It’s no surprise why. Microsoft OneNote is the best note-taking app that really popularized the concept, and Microsoft and Evernote are two of the biggest players around. If you’re thinking about signing up for note-taking apps, you might wonder who wins in a battle between OneNote vs Evernote vs Notion on features, pricing and more.

Thanks to our amazing team and community, we are thrilled to announce the arrival of Rocket.Chat 3.3.0! This post summarizes the main features brought by this new release, with a special focus on new Omnichannel features.