Secure video conferencing is a crucial tool for organizations striving to communicate effectively without the fear of data breaches and malicious cybercrime attempts. The recent shift towards remote work has underscored the critical need for secure digital meetings. However, this reliance unveils several privacy challenges: According to research, 97% of IT professionals are concerned about video conferencing privacy and data protection, with 92% aware of existing security vulnerabilities.

Today's education continues to undergo a period of significant changes. Students and teachers are no longer confined to the physical boundaries of schools. As well as university classrooms. Information technologies have opened up endless possibilities. They allow collaboration and learning regardless of the location of the educational stakeholders. All this is possible thanks to a variety of innovative tools.

In-app messages are becoming increasingly popular as a method for products to communicate with their users. The tools for sending those messages are maturing and certain standards are becoming expected for specific types of messaging. One such standard is the toast message, a short-lived note that gives the user some feedback or direction.

Nowadays, virtual spaces are the primary medium for interaction — so the importance of collaborative work cannot be overstated. However, the shift to remote work poses unique challenges for HR managers. Adapting to the digital era requires more than just embracing technology, it demands innovative strategies to ensure teams stay connected, aligned, and engaged. In this article, we’ll explore 9 steps managers can follow to enhance collaborative work in remote teams.

In our dynamic business world, enterprises face a number of complex challenges when it comes to supporting effective teamwork, ensuring data security, and staying compliant with ever-evolving regulations. As organizations continue to grow, so do their demands for efficient collaboration tools that can seamlessly adapt to changing requirements and scale effortlessly.

Digital public services are becoming a reality for citizens in many different countries. To harness the power of digitization, governments across the world are on a spree to leverage digital tools and virtual platforms to automate the delivery of public services. For instance, the European Commission has set 2030 as the target to achieve complete digitalization of key public services.

Slack energises enterprise service agents with faster collaboration, knowledge sharing and more.

SMS is the most reliable and highly-read notification channel, making it a popular choice for developers who want their systems to send notifications to their users. If you’ve got an application that needs to send out short, important, time-sensitive messages, you should consider integrating an SMS API into your system to help you handle this. In this article, we explain how to choose the right SMS API provider for your needs.

Why is collaboration in healthcare so important? Patient care is a collaborative endeavor. Delivering a high-quality patient experience and healthcare requires knowledge, skills, and efforts from interprofessional teams. Teamwork also reduces the burden on healthcare providers so they can focus on their core, critical operations. In this blog, we explore the benefits of promoting collaboration in healthcare and expert recommendations to improve the same.

What is Chat as a Service and how it serves different organizations? With 73% of users finding satisfaction in live chat, surpassing both email and phone support, it's evident that efficient communication solutions are paramount for business success. For senior IT leaders, CIOs, COOs, and security-conscious decision-makers, the rising prominence of Chat as a Service platforms has become hard to ignore.

In an ever-evolving workplace, the importance of employee motivation and productivity cannot be overstated. Implementing an effective motivation strategy plays a crucial role in the overall success of any organization. Whether you are looking to create a messaging app to improve internal communication or exploring various motivational techniques and strategies for both individual employees and teams, this article will guide you through the essentials.

Safeguarding communication data and maintaining control over your network traffic is of paramount importance. In this age when people are constantly connected, organisations need to fortify their internal networks against external threats, while ensuring regulatory compliance and optimal performance. Enter the Dragon Secure Border Gateway for Matrix: a powerful add-on for Element Server Suite that reinforces the security of your data by providing capabilities to address these critical needs.

Updating to the latest version is a vital part of digital housekeeping, and shouldn’t be skipped. Every time you postpone an update, you are exposing your system and information to security threats. How exactly? Outdated software may harbor security flaws that malicious parties can exploit to gain unauthorized access and take advantage of sensitive data.

Patient engagement software is taking the world of healthcare by storm. As the healthcare system is becoming more diversified in terms of treatments and access to medical care, the need for a more personalized, engaging system for patients arose. Paired with the online nature of everyday communication, it paved the way for solutions that we now call patient engagement software.

Our director of product shares the priorities and values rooted in the making of our native AI tools.

In this day and age, technology is rapidly advancing, and so the threat of cybercrimes is increasing for businesses. Businesses of all sizes that use the internet in any way are susceptible to cybersecurity breaches. All businesses using the internet have confidential data that is exposed to cybercriminals. In the absence of proper cybersecurity measures, a company is vulnerable that its data can get leaked.

In 2023, collaboration apps are integral to the operations of modern enterprises. Among them, Microsoft Teams stands tall, having played a pivotal role in shaping how businesses communicate. But, we see more and more businesses looking for MS Teams alternatives. Why? The major event that propelled the search for suitable alternatives to Microsoft's flagship communication app is MS Teams' unbundling from the rest of the MS Office package in Europe.

Before we start, let's clear up a few Three Letter Acronyms (TLAs)! LTS stands for Long-term support, and denotes a version (or release) of a software product that is specifically designed to receive support for an extended period. ESS refers to Element Server Suite, the name of our backend hosting product that gives organisations the control and flexibility to make full use of their data sovereign real-time communications. So, hopefully, now it makes sense when we say that ESS now comes with LTS!

Gone are the days when customers rummaged through websites to find business contact details or jotted down email addresses and phone numbers to reach out. The strategy to embed chat widgets has elegantly streamlined this process, emerging not merely as a modern touch but as a prevailing standard in digital communication. According to Freshworks, over 41% of customers now expect a live chat widget on websites, showcasing a significant shift in user preferences.

It’s no secret that the cornerstone of good business practices and processes lies in effective interdisciplinary communication. You want employees from different departments and with varied levels of expertise and experience to be able to engage with one another on a level playing field, rather than there being an imbalance in every interaction.

Every organization needs to empower its employees with ways to share mission-critical information with one another. There are lots of ways to go about this and plenty of things to keep in mind when orchestrating and overseeing the sharing process. So stick with us as we go over the how and the why of everything involved for efficient, safe document distribution today.

Is your office productivity falling short? As per IDC's research findings, inefficiency can annually erode a notable 20% to 30% of a company's revenue. The bright side is that you have the capacity to take affirmative action. This article reveals strategies to boost office efficiency, save resources, and consistently achieve outstanding results. Learn to optimize workflow, streamline operations, and enhance productivity. Ready to elevate your office efficiency? Let's dive in.

Black Friday is almost right around the corner, a time when SaaS companies, businesses, corporations, and startups compete to deliver the best Black Friday and Cyber Monday SaaS deals of the year in a highly competitive industry. While customers are excited to invest, it’s also the most important sales event that everyone looks forward to. To enhance the sales journey of potential customers, brands provide irresistible value and quality that converts them into loyal customers.

Work chat apps help streamline internal collaboration and external interaction. Whether it is an emerging startup, a mid-level company or an established enterprise, choosing the correct chat for work is essential, as it can make or break the agility and effectiveness of your daily business operation and communication. In this blog, we have curated the 10 best chat apps for work and listed the best practices you must follow to leverage their features to drive business benefits.