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Slack Integration with OneDesk

Slack is a cloud-based instant messaging platform that replaces internal communication overhead, such as emails, through chat rooms (known as channels). Each message is organized by topic, department, projects, private groups, and more into these channels enabling users to respond according to their priority. What makes Slack unique is that it promotes one-on-one team collaboration and that allows the user to resolve a problem right away, eliminating unanswered emails and high response times.

Slack's Free Vs Paid Plans - Is it worth paying for Slack ?

“You can use the free version of Slack for as long as you like and there’s no limit to the number of members who can be invited.” That’s what Slack’s pricing page reads once you get started. In all their PRs and advertisements', Slack has time and again claimed that their free tier offers an unlimited number of users. In short, Slack unapologetically mentions that there is no limit. You can add ‘as many people’ as you want to. But is it really true?

Go: Idiomatic error handling

Go is an extremely opinionated programming language. import something in a file that’s not used? It won’t compile, and there’s no flag to override. While there are workarounds, the end result remains the same: Go files are never cluttered by unused imports. This is true for all Go code everywhere, making every Go project more accessible. Not all Go opinions are enforced by the compiler.

Localizing Matterpoll

Matterpoll is a plugin that allows users to create polls in Mattermost. Since Mattermost is localized in 16 different languages, it’s optimal that Matterpoll is similarly localized. Because we rely on contributors to do the translations, we want to make it easy for them to translate new strings and determine whether already translated strings need to be updated because the “source” text changed.

The Top 20 SaaS Products and Companies to Watch in 2020

Did you know that 73% of businesses plan to launch SaaS products and make all their systems SaaS by 2020? Swiftly and Smartly, our World is shifting towards ‘Software as a Service’ era. Some of the saas companies are already there, while most others are likely to follow. Vendors and businesses are either building new SaaS products or acquiring the existing ones. Wait for a couple of more years and your workplace will never be the same again.

Unit testing mmctl commands

Mattermost is starting a new open source campaign, this time around increasing the unit test coverage for the mmctl tool. The mmctl tool is a CLI application that mimics the commands and features of the current Mattermost CLI tool and uses the Mattermost REST API to communicate with the server. Using the tool, you can control and manage several Mattermost servers without having to access the specific machine on which the server is running.

SaaS Content Marketing : The Guide You'd Need to Kick-Start your Content Marketing journey!

Why is content marketing important? Have a question, lets clear this Content Marketing costs 62% less than any outbound or traditional marketing method, and yet it generates approximately 3 times as many leads as conventional marketing. It’s cheaper and more efficient. Do you still need more reasons to trust content marketing over any other marketing strategy? I know it’s not easy to convince you unless I talk facts. So, here’s some importance of content marketing.

Mattermost 5.19: Webex plugin, faster development cycles with GitLab, 1-click Mattermost install on DigitalOcean, and more

Mattermost 5.19 includes new features that will help your team work together more efficiently. Try these new features by downloading Mattermost 5.19 today. Since it includes security updates, upgrading is recommended.