In these changing times, the necessity for remote work has grown quickly. That exigency is unlikely to fade away immediately. Maybe it won’t go away at all for many businesses. Even before this shift, there was a growing appreciation of the possibilities that remote work solutions presented. Virtual interactions were becoming more seamless because of technological advances. Prospective employers were profiting from the diminished significance of location in talent management.

A diverse and inclusive workplace in which every employee feels comfortable enough to contribute his best work and share his full range of ideas and concerns is essential to the overall efficiency of the business in the long run. It hardly matters which industry your business falls under; workplace diversity and inclusion (DEI) should be top priorities. DEI is the Workplace essential for progress in the long run, both from a societal and economic standpoint.

Marketing is often associated with promotions, market research and advertisement, but seldom with productivity analysis. Do you ever wonder whether marketing alone is sufficient to attract customers and increase revenue? What if your marketing campaign is not working, but you are unaware and continue to pursue the strategy? You’d be at a great loss- in terms of revenue lost and opportunities missed, had the marketing strategy been implemented incorrectly.

As companies return to the office, finalising plans for remote work or a hybrid approach, there is an opportunity to gather data on productivity and employee behaviour to make more informed decisions around people, processes and technology.

As HR pivots towards a more strategic position and COVID continues to disrupt our way of working, the industry for workforce management solutions is booming. Discover 8 enterprise-level workforce management solutions that help fuse workforce planning with business strategy - including the best employee tracking app on the market!

The importance of employee wellness has been underscored in recent years, but nowadays, more and more companies are beginning to offer these programs to their employees. Wellness programs are becoming more popular in the workplace. A recent study shows that workplaces with employee wellness programs have lower healthcare costs than those who are without them.

Monitoring your remote workforce with agent performance monitoring tools is the new normal. Here’s how you can put the tools to your good use. In this age of ‘work from home culture’, it is becoming increasingly difficult for companies to monitor the productivity of their employees. Agents working from home for prolonged periods are losing motivation and the quality of their work is deteriorating. Organizations find it hard to provide quality client support to their customers.

With the right software, you can optimize key workflows with data insights.

One of the most important driving factors of a healthy business is employee productivity. The way we measure employee productivity has been evolving for years. To manage today’s workforce, companies need to continue to embrace new tools, boost employee engagement, set clear expectations and regularly stay in touch. It is the only way for enterprises to compete successfully in a technological reality that is undeniably here to stay.

As many companies and organizations are returning to work, public sector employers face uncertainty about potentially permanent hybrid working models. Combat uncertainty with Workpuls - increase productivity and level the playing field between remote and in-office workers.