Is it essential to be proactive at work for remote work? Yes, this is because today’s highly competitive world requires hard work and effective strategies to be successful. With the advent of the Covid-19 pandemic, the complexities of today’s business world have been enhanced. Today, one needs to be more productive and efficient than ever before. This is because the employee output has increased by 3.8% in 2020, i.e. it has doubled the average of 1.4% recorded in 2005.

Incident management best practices is the backbone of a seamless IT support operation, but it’s not just about resolving issues – it’s about doing it efficiently and effectively. In this article, we’ll walk you through essential incident management best practices, offering valuable insights and real-world examples.

Nowadays, virtual spaces are the primary medium for interaction — so the importance of collaborative work cannot be overstated. However, the shift to remote work poses unique challenges for HR managers. Adapting to the digital era requires more than just embracing technology, it demands innovative strategies to ensure teams stay connected, aligned, and engaged. In this article, we’ll explore 9 steps managers can follow to enhance collaborative work in remote teams.

Are there times when you feel like your Customer Service team is under appreciated for the work you do? Perhaps your team members have spoken openly about not getting the credit they deserve. Sadly, it’s not uncommon for Customer Service teams to feel like they’re working extremely hard without getting the same recognition that others parts of the business do. *Cough cough* Sales. *Cough cough* Marketing. *Cough*. On one level, you could write it off as paranoia.

“Change is the only constant,” the Greek philosopher Heraclitus once said. And in today’s rapidly evolving tech landscape, this statement has never been more valid. But with change comes fear — especially when it threatens the established ways of doing things in a company. Agile transformations, though rewarding, can bring about such fears.

Digital public services are becoming a reality for citizens in many different countries. To harness the power of digitization, governments across the world are on a spree to leverage digital tools and virtual platforms to automate the delivery of public services. For instance, the European Commission has set 2030 as the target to achieve complete digitalization of key public services.

In our dynamic business world, enterprises face a number of complex challenges when it comes to supporting effective teamwork, ensuring data security, and staying compliant with ever-evolving regulations. As organizations continue to grow, so do their demands for efficient collaboration tools that can seamlessly adapt to changing requirements and scale effortlessly.

Dive into the significance of human vulnerabilities in cybersecurity. Discover how user errors, remote work, and Shadow IT amplify risks, and explore employee monitoring solutions for comprehensive protection.

The significance of prioritizing employee experience cannot be ignored. Employee experience technology, a catalyst for fostering a productive work environment, has been gaining remarkable momentum. According to a recent survey, a staggering 83% of companies are now considering employee experience improvement, recognizing its profound impact on In this blog post, we’ll see the huge potential of employee experience tech, offering insights into how it can shape the future of work.

In a modern business landscape filled with stiff competition, every organization knows that productivity is its lifeline to progress. Creating it isn't easy, though; there's no direct 'on' switch that you can flip to make your team instantly more productive. Truly increasing productivity is a matter of getting into the nitty-gritty of how employees work and think. ‍ Fortunately, there are tools that can help with that.