Is managing the workforce a daunting task for you? With the right workforce management software, you can become a master of it. We know several workforce management tools are available in the market, each offering unique features and benefits. However, choosing the right one that suits your business needs is not a simple task. Let us help you with the process of choosing workforce management software that suits your needs.

Any customer support team receives a range of customer requests throughout the day. These can include requests for adding new users, “how-to” questions, password retrieval, and more. The requests are often recurring, and a technology-based customer support tool is needed to implement an agent workflow that allows easy and efficient management of each customer request.

Are you one of the many people wondering how to use Zoom? Well, you’re not alone! In fact, according to Zoom’s Q4 2021 report, their platform had over 467,100 customers with more than 10 employees. So, chances are, you’ll be using Zoom at some point too! But, before you dive into the world of virtual meetings, let’s answer some basic questions. What is Zoom? Who created it? And, when was it first used?

Looking for the best enterprise resource management software? We’ve got you covered. With more and more teams working remotely, ensuring that the available resources are being used optimally can be an uphill task. Fortunately, with the right tool at hand, you can streamline resource management and get the most out of your team. According to estimates, enterprise resource planning software is growing at a rate of 4.78% and is expected to reach a market volume of US$62.36bn by 2028.

As the April 15 tax deadline is fast approaching, what better time to help companies identify a quick and easy route to auditing their internal communications? Here’s how and why to do this without delay—and repeat regularly.

Do you flounder to stay productive and manage your time effectively? With different tasks and uncontrollable distractions vying for our attention, staying focused and getting the job done is hard. But fret not because there is a solution to help you optimize your time and increase your productivity: task batching.

Employee engagement impacts every part of a company. Engaged employees are invested in the company's success and are exceptionally productive, making objectives easier to accomplish. Employee engagement also enhances organizational culture and reduces staff turnover so leaders can focus on other growth areas.

The ability to unify all notification metrics and logs across channels and providers into an easy-to-use dashboard is a core advantage of Courier’s notification infrastructure. However, with product notifications so critical to the entire application experience, it’s important to connect that data back to central cloud observability platforms that look across the entire stack.

In this digital era, undoubtedly, it is safe and secure to employ self-hosted or on-premise B2B applications instead of depending on SaaS applications. Since the former gives complete security to your data without relying on a third party, whereas the latter may be secure but less effective and efficient than on-premise applications. You may think that most businesses depend heavily on SaaS applications.

The news that Xero will be retiring their work-management software product WorkflowMax has caused some panic amongst its users. Many customers feel that the writing was on the wall over the last few months, as the software was no longer releasing new features or updates, but the natural human tendency is always to hope for the best. But now that the date at which WorkflowMax will no longer be available has been confirmed as 26 June 2024, it’s time for customers to start looking for a new solution.