Expert advice on giving voice to the future you want, plus a template to keep track of it all.

Our workplaces and spaces have changed in the years following the pandemic, with workers more distributed than ever. In 2020 and 2021, the focus was on “getting back to normal,” followed by a push to overcome and adapt to a new normal. This transition will stay with us for years as organizations strive to create a cohesive and inclusive workplace.

After connecting with Miro learners in live trainings and reading feedback on our courses, we’ve learned a lot in the past year. From experimenting with hybrid work, to improving working sessions with colleagues, to trying to get everything done more efficiently, we’ve been inspired by your hunger to work smarter.

An effective B2B help desk is an excellent start to building a quality customer experience. For internal and client issues, help desks provide a streamlined way to submit support tickets, get assistance, and provide valuable information to the business. This is only the case, though, if it is done right. To ensure that it is effective, implement help desk best practices with proven results.

Discord is one of the most popular and effective online communication tools. So why do so few companies use it for business? Here we’ll discuss Discord and the 21 Discord alternatives available today. Discord is a communication app. It allows its users to communicate through voice, video, and text for free. The app began as a messaging solution for gamers but has quickly grown, and users now use Discord to communicate about various topics and interests.

Agency owners and operators spend a lot of time chasing new business in their eternal search for sustained profitability, and who can blame them? It is quite human and normal to look for solutions where it’s convenient – not where it’s expedient. But the results of our 2023 Agency Operations Survey point to another key area to focus on in the pursuit of agency excellence – process improvement.

The matter of employee diversity and inclusion in the workplace is no longer a point of debate. As per a study by Deloitte, diverse companies encounter 2.3 times higher cash flow per employee. With the globalization of the economy, businesses are more interconnected these days, hence the involvement of employees from different nationalities, race, and culture are seen to be increasing globally. What are your workplace diversity and inclusion strategy?

As shoppers trend towards becoming true omnichannel consumers, they’re opening both their real and virtual wallets. They expect the same personalisation and excellent service no matter where (or when) they shop. Retailers can deliver great omnichannel CX and reap the rewards.

Are you a marketing project manager looking for the best software solutions to help you manage your projects in 2023? Look no further! In this article, we will be taking a look at the top 17 software solutions that will make your job easier and more efficient. From automation to collaboration, these software solutions have it all. Read on to discover which one is the perfect fit for you!

When you’re tracking time worked with a clock in and clock out system, there’s always a concern about maintaining accurate records, especially when it comes to buddy punching and other forms of time theft. That is, someone clocking in for another co-worker or someone clocking in for their shift even when they’re not at the right office or location.