Did you know that better customer service has a direct effect on accelerating the sales process? It can have a huge impact on customer retention as well as increasing upsell and cross-sell opportunities. And statistics show that acquiring a new customer can cost five times more than retaining an existing one. Watch this video to learn more about the connection between customer service and sales plus the two main considerations you should look for in a service management platform partner.

Get a more in-depth look over the alternatives to TimeCamp. You may learn the details of each of the applications; the features, pros, cons, and reviews. Are you interested to learn the TimeCamp alternatives? TimeCamp is a famous time tracking and productivity analyzing software in the time tracking market. If you are busy, jump to #1 Finding out the best software solution, especially in the ever-growing time tracking software, is tricky.

Distributed teams consist of employees working remotely from different locations. And with the pandemic confining millions of employees to their homes, organizations have been compelled to embrace this work model. However, remote work is still vulnerable to cultural differences, social inclusion, and a lack of trust and communication between team members. Indeed, managing distributed teams is a pressing concern for remote managers. But, don’t worry! We’re here to help you out.

Employee engagement is a metric that shows an employee’s commitment to their workplace and their motivation to work. High employee engagement can improve employee performance, productivity, customer experience, and more. In this article, we’ll cover the benefits of high employee engagement, its driving factors, and the teams responsible for managing it. We’ll also discuss the different surveys to measure employee engagement and steps to create an action plan.

Thanks to the Coronavirus pandemic, people across the globe today have warmed up to the idea of remote working and even prefer it over traditional offices. That’s why employers should seriously think about remote work stipends. Remote work stipends are fixed or varying amounts of money paid to a remote employee in addition to their basic salary for their home office setup, coworking space expenses, or paying electricity bills. These stipends are generally optional for employers.

Over the years, we’ve helped countless healthcare businesses simplify their scheduling. That includes, but isn’t limited to, small and midsize medical offices (e.g. dentists, optometrists, chiropractors, etc.), animal hospitals, rehabilitation centers, home health services (e.g. field nurses), health and wellness centers, and more. Traditionally, healthcare businesses use Excel to manage their schedules. However, this is a notoriously frustrating and inefficient process.

The way of working has changed since Covid-19 has hit the world with lots of challenges. However, it has helped people to work virtually and live with limited resources. From work-life balance to cut on travel expenses, the world has learned to deal with the new normal. In a situation where humans are at risk of being in physical proximity to each other, technology has come up as a saving grace while making sure there is no challenge in remote work efficiency.

Do you have a dedicated project cost management plan in place? Hey, we won’t judge you if you don’t. That said, better budgeting should be a top priority for any agency today. This is especially true in an era where only 43% of project managers actually complete projects on time or within budget. As an agency, it’s natural to get overambitious in an attempt to please your clients. Unfortunately, this often results in project overrun, unsustainable schedules, and blown-out budgets.

Looking at the title you may have been looking at the suggestions of real-time messaging APIs, real-time messaging SDKs, or both, but how about reading the introduction and later learning about my suggestions, let’s go chronologically.

Zoom Meetings is a popular video and audio conferencing software that helps teams and clients from across the globe connect through online meetings. However, a Zoom meeting has a 40 minute time limit in the free plan. Wondering how to extend Zoom meeting time? In this article, we’ll explain some workaround for the time limit in Zoom’s free plan. We’ll then look into eight frequently asked questions about Zoom and explore the best three alternatives to Zoom.